Currys PC World IE have a Customer Happiness Grade of E. Customers love their prices but are unhappy with their returns process and refunds.
“
Website was perfect, fast click and collect!
Bought the samsung a55 256gb phone, wasn't available in this memory in any other store! Price was cheaper than all other stores were charging for 128gb model! Click & collect was so quick! I was dealing with both Ken and Benny in the store. Both were really great, Really good product knowledge and so helpful! ill definitely be recommending the Naas store!
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- Ian whela
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Delivery was prompt, and everything arrived in perfect condition.
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- Ana
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Thomas(Stamford branch) was efficient and helpful. Communication was good, the driver rang an hour before delivery and was bang on time. Pleasant and helpful installation of washing machine.
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- Anonymous
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Organised delivery for today (Saturday).
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- Jonathan
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They change their prices after promising a lower one to you, and do not stick to the 14 day returns they claim. Staff will also lie to you about products just to get some money out of you. They are dishonest, and will not stick to their word.
Support is useless, both their number and their emails. They just mess you about and waste your time.
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- Anonymous
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I contacted DPD and was advised the name of the person who signed their receipt when the tablet was returned and also that they could easily provide Currys with photographic evidence of the item placed in a Currys Returns Trolley.
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- Anonymous
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In this instance should there be no fault with the item and the issue is down to preference we would not be able to offer a return of the product as per our returns policy.
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- Michael K
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Avoid Avoid , 0 Customer service. Order went missing ,No refund ,No replacement. Weeks later no Response. Lawsuit time. Absolutely disgraceful Company. Borderline Fraudsters
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- Andy Conlon
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Received a call from man (refused to tell me his surname) from the depot advising me that they could not arrange a collection / refund.
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- David Heimann
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Tv delivered broken currys refusing refund or replacement because I didn't open the box within 48 of delivery ...it was a present in black friday sale ...several store visits and hours on the phone no body helping ...Do not buy from these there cowboys am now 700 down and stuck with a tv screen that's black ...
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- Nathan wattam
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Haim in Curry’s Carrickmines helped with my printer today in a very professional manner. He gave excellent customer service.
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- Anonymous
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Have bought few bits from Curry's over the years and have no issues, even from customer service.
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- Jonathan
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Sayli in Curry’s Carrickmines was a charming efficient employee. An excellent service. Thank you.
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- Rachel Markham