Currys PC World IE have a Customer Happiness Grade of F. Customers are happy with their customer service but are unhappy with their delivery, returns process and refunds.
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paid for delivery, delivery guy rang and said he’d be there in 20 mins, arrived at my house in 15, I wasn’t there but had arranged for a friend to go to my house and let them in.
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- Anonymous
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I paid for express delivery and got a message saying delivery between a certain time on Saturday.
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LIARS WITH 0 CUSTOMER SERVICE KNOWLEDGE!
I was given a delivery date and time slot then got a call to say they are 5 minutes away and after 90 minutes no one turned up and no one contacted me so I called numerous times and was finally told the van had broken down but the delivery will be made shortly.
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- Suleyman
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I contacted DPD and was advised the name of the person who signed their receipt when the tablet was returned and also that they could easily provide Currys with photographic evidence of the item placed in a Currys Returns Trolley.
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- Anonymous
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In this instance should there be no fault with the item and the issue is down to preference we would not be able to offer a return of the product as per our returns policy.
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- Michael K
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Avoid at all costs
Parcel lost between Currys warehouse and DPD sortation facility. No answers to email, cancellation/refund forms (product never shipped), phone calls.
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- Anonymous
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I ordered a microwave online their was no sign of it being delivered so a week later I rang to which they cancelled due to long processing that was almost a month ago I’ve been emailing constantly asking for my refund to which never replied so I’ve been constantly ring still asking for my refund to which I was told it’ll be in my bank in so many days but still no sign of my refund I’m seriously thinking of taking this further
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- Anne Cullen
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Was very rude, I returned fridge and got a refund.
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- Anonymous
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Disgraceful customer service.
Bad English
Dont know locations of stores
Profiling customers
Not attending to complaints
Faulty goods
Disrespectful communications.
How bad can u get.
Dublin
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- Anonymous
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Called customer service in advance and was told my phone was ready to collect.
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- Anonymous
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DO NOT BUY TECH OR ANYTHING THAT COULD REQUIRE CUSTOMER SERVICE FROM CURRYS
I wish I read these reviews before ordering a washing machine, but you would think curry's would be dependable due to their size.
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