“I have had my fly 12 and fly 6 for a few weeks . I am impressed by the clarity and stability of the video captured by both cameras, and by how well they adapt when moving from bright light to shade. The audio recording is also surprisingly good.
I did have a small problem with my order initially, but customer service was outstanding and the mistake was fixed very efficiently.”
“Though the unit has passed warranty period, Cycliq still offered support in the form of parts (free of charge) and options of self-repair or repair by cycliq (freight charges on owner). This kind gesture helps to get the defective unit working again and extends its serviceability. Thank you Cycliq!!”
“Though the unit has passed warranty period, Cycliq still offered support in the form of parts (free of charge) and options of self-repair or repair by cycliq (freight charges on owner). This kind gesture helps to get the defective unit working again and extends its serviceability. Thank you Cycliq!!”
“I’ve owned 4 cycliq units and they’ve been great. They’ve come in useful for a lawsuit as well.
I had An issue with a fly12ce unit which was just outa warranty and I was up front about it. Cycliq took care of of it without issue I was super impressed with their customer support they were really on top of it.”
“Kiddo on the fast delivery but will be good if can include video instruction on removal n reinstallation of replacement parts. Excellence if come with tapes n screws. Nevertheless it took a while to put back the light pipes. Overall good experience n build confidence on the products”
“The part was easy to replace but, I wish they would change the button design to last longer and not break down with the rain and sunlight which happened to mine. But all and all i am happy that Cycliq was happy change my body free of charge.”
“Cycliq sent a replacement body for my fly12.
Proposed option to replace it myself, with clear instructions. It was quite easy.
So I am happy with the service, although the issue I had (broken start button) is a fundamental design issue, I had this problem twice now and will likely happen again with the replacement body. I hope this design issue is fixed in the new model!”
