Pricelulu - UK Reviews

Name: Pricelulu - UK
Rating: 1.69

1.7 Rating 29 Reviews

0 %

of reviewers recommend Pricelulu - UK

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Phone:

67731324

Email:

others@dimprice.co.uk

Location:

Suite 8 First Floor, 85 Great Portland Street
W1W 7LT

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Anonymous

Anonymous // 01/01/2019

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“I attempted to withdraw my money, but they abandoned me. refuses to reply to emails. The website's phone number is not secure. My emails to the company are not sent. tried to convince me to make a larger investment, but when I said that I didn't feel comfortable doing so, they cut me off and refused to return my money. No matter how legitimate their website appears, don't engage with them. It took MADACOVI. CO and his team a short while to help me get my investment back.”

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Posted 5 months ago

“Bought an iPhone. When I opened the packaging I saw that the seal was not sealed down properly. I returned it for a different reason - I wanted a different model. However, they accused me of unsealing the product so took 30% off the refund. Despite many complaints and the photograph they refused to believe it was not me that unsealed the product. They scammed me for £223. Stick to trusted UK supplier.”

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Posted 2 years ago

“Attracted by their very professional looking web site I ordered two iPad Pros, one for my partner and one for me. The tracking details gave a predicted delivery date outside of their 10 working days. My partners iPad arrived on that date but mine did not. I contacted PriceLuLu and they told me it would be delivered as per the tracking details. These kept saying the item(s) were in the ‘hub’. After a further week I queried as to where my iPad was. They then stated there was a supply issue so I asked for a refund. This refund got ‘lost’ on the first asking and I had to request it again. All the time PriceLuLu were still advertising the availability of this particular model of iPad. Their communication was poor, they do not follow up on orders. If I had not queried the lack of delivery of my iPad we would have all sat here being none the wiser. I won’t be using them again.”

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Posted 3 years ago

“The product never arrived. Was ordered with a 2-5 working day delivery quoted, but nothing arrived. So Pricelulu were contacted who claimed they were immediately sending it out, confirmed by a Royal Mail 48hr parcel ticket to say collection had been arranged. But Royal Mail days later had never received it, Pricelulu claiming Royal Mail were behind, when that 48hrs on the delivery had expired. Basically the staff are liars, and the custom service is unbelievably poor, where I had t refer the issue to my credit card company to get a refund. My advice to anyone would be never to do business with this firm, and if you pop online and research them, you'll find I am not alone with these sort of issues.”

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Posted 3 years ago

Dear Customer We are sorry about your buying experience. We have dispatched your order on 1/9 and checked on the delivery once we found that there was problem with your delivery. We have already refunded you once the investigation with the courier is finished. This case is an abnormal case that do not occur often. We hope this experience would affect your confidence on us. We sincerely apologise for the accidence.

Posted 3 years ago

“Terrible customer service. I tried to return and unused/unopened item, they made it very difficult and really didn’t want to accept it so there was a lack of response and was very difficult in accepting the item. I won’t be ordering from them again.”

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Posted 3 years ago

“Was extremely wary of buying a VR Oculus Quest 2 from this site as there’s little background info. But everywhere in the Uk had sold out and I ended up paying £40 less (Bargain!) but unfortunately no confirmation email, no order or delivery updates, so the 13 days until delivery was a little stressful. Opened it today on my daughter’s bday and was annoyed to see a plug that doesn’t work in the UK. And no instructions. Still concerned I’ve possibly been sent a fake console 🤷🏼‍♀️ Please advise.”

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Posted 3 years ago

“Customer service is terrible communication very very limited product received good condition”

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Posted 3 years ago

“Item arrived eventually and is fine. However there was a considerable delay although communication on request was ok.”

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Posted 3 years ago

“Price was best on the web and product was as described. Only negative was the reduced amount of order tracking / updates available compared to shopping with Amazon.”

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Posted 3 years ago

“Good price on product but the second time I used pricelulu, the delivery took too long.”

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Posted 3 years ago

“need to change your courier! i’ve waited a month and a half and still dont have my order!”

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Posted 3 years ago

“MacBook did not have Apple Warranty as stated. Seller tried everything to dissuade me from returning it. Only threats of credit card chargebacks got them to accept the return. Avoid!”

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Posted 3 years ago

“very very bad service,,i would urge all not to throw money here as they dont talk to you n reply to your email and delivery takes ages to come,,if something goes wrong they not helpful,,like if you not happy with product or you changed your mind..no self label printing facility available at website (if you press print label)it says some information..they make really hard for you to return so you dont return it.i would say worst online company i have seen ever as they dont reply to you and they read your messages on watsapp but they have switched off BLUE TICK so as a customer we dont know they read out messages,,its all rubbish customer service n etc .”

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Posted 3 years ago

“I received the apple mac book air M1. I have the following clarifications regarding it. 1. I did not receive any invoice and apple care warrenty information. 2. Original adapter is not compatible with UK. E. The additional adapter received was broken. Please clarify.”

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Posted 3 years ago

“Sthwth shfhstjsbzybzbzybz”

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Posted 3 years ago

“Still waiting 13 days later, son had to go without his present on his birthday, rang numerous times but no one ever picked up the phone. Quite disappointed”

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Posted 3 years ago

“I ordered 2 ipads and only received 1 ...have enquired about but NO reply.”

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Posted 3 years ago

“I haven’t received the headphones yet!!”

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Posted 3 years ago

“My parcel did not arrived because you trusted yodel which is garbage courier service.”

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Posted 3 years ago

“When it finally arrived all I can say is the product was fantastic well impressed with the quality”

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Posted 3 years ago

Pricelulu - UK is rated 1.7 based on 29 reviews