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DirectCarMats.com Reviews

4.5 Rating 1,725 Reviews
87 %
of reviewers recommend DirectCarMats.com
4.5
Based on 1,725 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read DirectCarMats.com Reviews
Ordered the rubber mats for a Suzuki Swift. Kept up to date on order progress. Delivered quickly, very good heavy duty mats and excellent fit. Mats looked so smart, my hubby had to wash the car so the outside looked as good as inside 🤣 I would definitely order from this company again.
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Posted 1 year ago
They looked good and fit my granddaughters car Excellent value
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Posted 1 year ago
A good variety of car mats in stock and quickly dispatched, I had a slight issue with the mats sent not due to Direct car mats but to my particular needs and vehicle, I dealt with Paul at customer services who quickly and efficiently sorted the matter for me.
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Posted 1 year ago
they are very nice
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Posted 1 year ago
Good quality mats which fit exactly. An efficient service.
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Posted 1 year ago
Great looking car mats that match the colour of my car
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Posted 1 year ago
Mats are fantastic. Good quality and a good fit. Thankyou
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Posted 1 year ago
Ordered mats for my nissan qashqai fitted beautiful well done Kevin
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Posted 1 year ago
Good value for money and delivered on time.
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Posted 1 year ago
Great mats, fast free delivery.
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Posted 1 year ago
Well sized and fitted mats. My one big gripe is that, in ordering a Classic mat, one is asked to specify a carpet or rubber heel mat. This is really misleading because it turns out that you can't get either with this type of mat. Anyway, the heel mat is poorly placed – too far away from the pedals!
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Posted 1 year ago
Happy with the quality of my mats and the service.
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Posted 1 year ago
Accurate description and kept well informed formed about them being made and delivered.
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Posted 1 year ago
Easy to order, great fit and quality for the price. Will easily buy again when needed.
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Posted 1 year ago
Poor quality. Not finished very well. Stitching not very good. Sent the 2 pieces to put in corresponding holes. Why could they not be finished before sending.
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Posted 1 year ago
The mats themselves fit and look ok from a distance. Close up the stitching on the coloured edging is a bit wonky in places. Also the fixing buttons on the drivers mat don’t stay in place, but the mats do the job I bought them for and are way cheaper that Nissan official mats.
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Posted 1 year ago
Just what we ordered and perfect fit
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Posted 1 year ago
Perfecty fitting and well made
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Posted 1 year ago
You have sent the wrong mats, order number 5681
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Posted 1 year ago
The website doesn't have clear images of all the mats (front and rear) based on each year, so be careful when buying. You have to order car mats based on year of car...we ordered the wrong ones by mistake and they didn't fit in our car. Disappointingly, the company was unable to give us a refund or exchange as we had ordered trim on our order. They offered a discount if we bought again. We won't be using this company again.
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Posted 1 year ago
DirectCarMats.com is rated 4.5 based on 1,725 reviews