DirectCarMats.com Reviews

Name: DirectCarMats.com
Address: 17 Paradise Square, Sheffield, Sheffield
Rating: 4.48

4.5 Rating 1,642 Reviews

87 %

of reviewers recommend DirectCarMats.com

4.5

Based on 1,642 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The mats arrived in a reasonable time frame. The quality is excellent. Unfortunately they do not fit the car nearly as well as the OEM ones, and do not fit on the manufacturers mounting points”

Helpful Report

Posted 2 days ago

“Disappointing. I chose Classic, but should have chosen a more luxurious pile. I ended up keeping the rear mats I already had, because of course it's only the driver's one that's worn. I'll know for next time, I suppose.”

Helpful Report

Posted 6 days ago

“Great fit and include the clips to hold mats in place which universal cheaper ones don't have. I went for 2 levels above the standard ones, the rubber pro, but next time will prob go for the more premium level as these are still pretty basic & thin with little to no padding. Maybe would of expected a little bit better quality for £40. Overall pretty good but would go for the deluxe at least, maybe the ultimate, but I guess you would need to check around to make sure what you can get then as I think they go up quite a bit on price.”

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Posted 1 week ago

“The mats fitted perfectly the only issue i have with them is the really strong rubber smell it is that strong i had to take them out”

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Posted 1 week ago

“The car mats are excellent and I'm really pleased with them. However, the Evri delivery service is another matter. The status on their tracking platform read for several days they were waiting for delivery of the mats. For an excellent service, I'd consider changing your delivery service provider.”

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Posted 2 weeks ago

“They look ok but are poor quality material for the price paid . Not very good value.”

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Posted 2 weeks ago

“I'll let you know once they arrive...”

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Posted 1 month ago

“My driver side mat only has one hole cut out to secure mat But I have two so the mat slips whenever you go into the car Not very good wouldn’t recommend”

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Posted 1 month ago

“They fitted well, thought they might have been thicker, a bit flimsy.”

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Posted 1 month ago

“Mats were all pretty good only problem I had was my mat for the drivers side did not click in properly to the clips on the floor as the holes in the mats were cut slightly too big”

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Posted 1 month ago

“Not good quality like last ones purchased.plastic clips supplied to big to hold on floor spigots had to use old ones and Velcro”

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Posted 1 month ago

“Ordering the mats was easy. Had 2 emails immediately after the order promising more news when mats left factory. Heard nothing more until mats were delivered by a delivery man who was concerned that the bag containing the mats had split en route. All contents were there. Very pleased with quality of product. Disappointed that promised tracking and updates of delivery were not carried through. Disappointed packaging was not as secure as could be and lack of updates on delivery process”

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Posted 1 month ago

“Packaging not good mats tight at the edges making them. Karl. at the piping 4 plastic rings only”

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Posted 1 month ago

“Already replied see my comments”

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Posted 1 month ago

“My car mats took a long time to be delivered after ordering, well over a week. I chose the middle of the range and the Quality is not very good, they are very thin.”

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Posted 1 month ago

“Nothing special, quite underwhelming.”

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Posted 1 month ago

“Picanto ok but Mondeo fittings not good. Quality is ok for the price - just”

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Posted 2 months ago

“The mats for my car had no black eyelets in the mats so I had to cut my old mats to put the eyelets in the new ones from yourselves no very good quality control”

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Posted 2 months ago

“Good mats just what I ordered. Don't quite fit the studs in my car.”

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Posted 2 months ago

“OK but nothing special”

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Posted 3 months ago

DirectCarMats.com is rated 4.5 based on 1,642 reviews