DirectCarMats.com Reviews

Name: DirectCarMats.com
Address: 17 Paradise Square, Sheffield, Sheffield
Rating: 4.48

4.5 Rating 1,642 Reviews

87 %

of reviewers recommend DirectCarMats.com

4.5

Based on 1,642 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have bought before from this company, however the boot covers slightly too large.”

Helpful Report

Posted 7 months ago

“The production time and fit are good. The quality of the basic mats is however poor. The mats are exceptionally thin and the edging also feels thin and insubstantial. I do not predict a long life. There is certainly no joy or pride of ownership to be had. A classic case of you get what you pay for! I would use them again but invest in getting the thicker, higher quality product.”

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Posted 7 months ago

“Mats are OK but the delivery of them was very slow”

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Posted 7 months ago

“Drivers mat slides all over the place have to refit it every time”

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Posted 8 months ago

“the mats i recieved are ok but the driver mat is hard to install as the clip fitting does seem to want to fit”

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Posted 8 months ago

“The quality of the mats is excellent the only problem is the two holes on each front seat mat are in the wrong place for a 24 plate Nissan Xtrail hybrid.”

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Posted 9 months ago

“O.K product but sending e-mails to update my order was pure farce as I had already received the product.”

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Posted 11 months ago

“Holes for attaching carpets in the wrong place”

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Posted 11 months ago

“Ok, delivered when expected, nothing special, got service as expected.”

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Posted 11 months ago

“Well sized and fitted mats. My one big gripe is that, in ordering a Classic mat, one is asked to specify a carpet or rubber heel mat. This is really misleading because it turns out that you can't get either with this type of mat. Anyway, the heel mat is poorly placed – too far away from the pedals!”

Helpful Report

Posted 1 year ago

“The mats themselves fit and look ok from a distance. Close up the stitching on the coloured edging is a bit wonky in places. Also the fixing buttons on the drivers mat don’t stay in place, but the mats do the job I bought them for and are way cheaper that Nissan official mats.”

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Posted 1 year ago

“Mats delivered soon after order and fit well in the car”

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Posted 1 year ago

“The matts were great they fit lovely, but the Courier lost the first ones. But the company resolved this problem quickly and sent me new ones. A good service”

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Posted 1 year ago

“The 4 pieces were cut to size for my RAV4, but the heelpad section of the driver's mat was not positioned properly. My right accelerating heel doesn't sit in the heel pad area, making it uncomfortable to drive, and will ultimately require replacement. Maybe I should have ordered the official Toyota set.”

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Posted 1 year ago

“Not the most expensive or the best without adequate for what you need. Found the same Mats advertised by the manufacturer on Amazon for a fraction cheaper.”

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Posted 1 year ago

“Quality is fine for the price. A little disappointing that there is no boot liner available. Was surprised that the mats arrived (and were left on my doorstep) a day before I was notified of them being sent.”

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Posted 1 year ago

“Mats a de good quality but don’t fit the car fully”

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Posted 1 year ago

“I expected a bit better quality for the price”

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Posted 1 year ago

“Even though I've ordered the mats for the model of car we have, the back mats do not fit.”

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Posted 1 year ago

“Mats are OK and service was really good as they kept me updated on the order. However, the clips are not placed in the right place so I am unable to fix the mats so that they don't move.”

Helpful Report

Posted 1 year ago

DirectCarMats.com is rated 4.5 based on 1,642 reviews