DirectCarMats.com Reviews

Name: DirectCarMats.com
Address: 17 Paradise Square, Sheffield, Sheffield
Rating: 4.48

4.5 Rating 1,642 Reviews

87 %

of reviewers recommend DirectCarMats.com

4.5

Based on 1,642 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mats fit perfectly. Retaining clips for driver's mat have no bottom part to fix into the mat prior to pushing onto the studs on the car floor. Please send a complete set of clips.”

Helpful Report

Posted 3 months ago

“The order took longer to arrive than expected. The mat was supposed to be ready to fit, but customrer had to push out pre cut circles and then fit in rubber clips on either side of the hole. These do not fit permanently but come out every time the nmat is taking out for cleaning. Would have preferred it if the cut out areas with rubber surrounds had been fused together to fit the car immediately.”

Helpful Report

Posted 3 months ago

“The communication between purchase and delivery wasn't great, my item as showing as awaiting collection for 5 days and when emailed asking for an update the response was that it was due for collection that evening, it was another few days before the status changed. The front car mats are not a mirror image of the standard car mats, the drivers one is much smaller the passenger side one is bigger.”

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Posted 3 months ago

“Mats fit perfectly well I just have concerns about the thickness of the matting 4mm I would have paid more for thicker material shame the product description does not say how thick it is they call it “rubber pro” time will tell how long the last.”

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Posted 3 months ago

“Love the product delivery far too slow. One week. In to day’s world to slow.”

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Posted 3 months ago

“Delivery was slow and the mats did not match the photograph of the quality paid for. They did fit perfectly”

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Posted 3 months ago

“Not very good quality drivers side to small”

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Posted 3 months ago

“does not quite fit? mini 1998 cooper s. quality is ok but not outstanding, basic look with a trim it will do for now”

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Posted 3 months ago

“Delivery quite good”

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Posted 3 months ago

“Mats themselves seem good quality and, hopefully, they will fit my grandson's car.The mats were ordered at the beginning of December but only arrived on the 30th December 2024. For some reason part of my address was missed. The order was repeated after none delivery by EVRI but a second parcel of mats, also delivered by EVRI, was eventually received yesterday but too late for Christmas. Communication from Carmats was good but delivery was obviously the problem.”

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Posted 4 months ago

“I asked for rubber mats and you sent me carpets”

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Posted 5 months ago

“I recently ordered some car mats for my new car,they arrived and I’m very pleased with them. I also ordered some mats for my grandsons new car and I’m still waiting,it was for his birthday present which was on Monday,a little disappointed as he’s not got his mats yet. I sent an email yesterday and haven’t heard anything from you.”

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Posted 5 months ago

“The mats I chose were not top of the range. They are more like a felt material, not actually carpet as I wanted. Yet to see how they wear.”

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Posted 5 months ago

“Ordered rubber mats which courier lost. I had to chase to get new set sent out. When received item was good and fitted car perfectly.”

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Posted 5 months ago

“I was disappointed with the quality of the product the edge binding is very poor”

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Posted 6 months ago

“It’s useful to be able to order mats for a specific make and model of car. Delivery was slower than hoped for”

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Posted 6 months ago

“The correct mats were not delivered I am awaiting a replacement set”

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Posted 6 months ago

“I ordered the deluxe car matts for my Mini Hatch and they feel nice, though the finish is not what I expected having paid £67.99 for them. So slightly disappointed. They do the job but I won’t be using this website again”

Helpful Report

Posted 6 months ago

“It was supposed to be a gift, but it arrived in a clear plastic bag so it was impossible to disguise what it was.”

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Posted 6 months ago

“Can’t fault the price of the cheapest mats or speed of delivery but unfortunately one hole of the drivers mat was cut in the wrong place so not able to secure in place. 2022 Aygo X”

Helpful Report

Posted 6 months ago

DirectCarMats.com is rated 4.5 based on 1,642 reviews