DirectCarMats.com Reviews

Name: DirectCarMats.com
Address: 17 Paradise Square, Sheffield, Sheffield
Rating: 4.48

4.5 Rating 1,644 Reviews

87 %

of reviewers recommend DirectCarMats.com

4.5

Based on 1,644 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and they fitted perfectly.”

Helpful Report

Posted 9 months ago

“Very good service and communication I like my mats. To improve the product I would strengthen the heel area by using a rubber compound. Already my mat has damage to this area within 7 days of use”

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Posted 9 months ago

“Not as lush and thick pile as I expected for the money but very nice and better than the budget ones you can get”

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Posted 9 months ago

“good fit comes with carpet fitting but no floor fixings i had to purchase them from amazon the carpet was not the best ive had as it was a bit on the thin side i purchased the prestige quality whic i thought woud be pretty good”

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Posted 10 months ago

“I did find your delivery estimste miss leading! I interpreted that 48 hours after production meant that I would receive them in about 4/5 days! Instead it was exactly 1 week after ordering.”

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Posted 10 months ago

“Excellent value for money”

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Posted 10 months ago

“Great website that allows you to EASILY (most important) configure the mats to your own level of specfication. They need to say that the mats are "made to order" (which is absolutely fine) and therefore it may take a few days to arrive Only glitch (hence 4 out of 5) they sent mats and boot mats for my car except due to a duplicated product code in the database my boot mats were car mats for a different make and model!! Just waitng for the replacements Excellent service for the mix up which I think shows a company that cares about it's customers :-)”

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Posted 10 months ago

“Speedy delivery, good products. Would use again and recommend.”

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Posted 10 months ago

“Prompt delivery, perfect fit. Happy with the mats look great.”

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Posted 10 months ago

“Very nice car mats, tidied my car up, I would think the next range would have been thicker but hard to judge on photo. Good value for money”

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Posted 11 months ago

“Good quality, customer service was excellent.”

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Posted 11 months ago

“very serviceable value for money”

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Posted 1 year ago

“Arrived fairly quickly. Fitted well.Reasonable quality. I purchased the non clip mats, my one criticism would be that when getting into the car (the mat on drivers side) mat has a tendency to slip and maybe some type of backing would be helpful .”

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Posted 1 year ago

“Ideal, just what I asked for and a quick delivery time.”

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Posted 1 year ago

“The car mats are great however the holes on the driver side do not match up with the studs to keep the mat from .moving. We can live with it but was a bit disappointed as the rest fit, we gave you the correct make and model of the car. You would have got full marks.”

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Posted 1 year ago

“Would be better if floor clips were fitted before dis patch”

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Posted 1 year ago

“Happy with the speed of service given and communication of order processes.”

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Posted 1 year ago

“Great company to get you car mats perfect fitting and great price. Brought the rubber mats good quality.”

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Posted 1 year ago

“Nice quality and very good delivery would definitely use your service again.”

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Posted 1 year ago

“Although I did chase the delivery as they seemed a long time coming ,with Evri , not usually a problem with them , I received the mats in reasonably good time and I'm more than happy with them”

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Posted 1 year ago

DirectCarMats.com is rated 4.5 based on 1,644 reviews