DirectCarMats.com Reviews

Name: DirectCarMats.com
Address: 17 Paradise Square, Sheffield, Sheffield
Rating: 4.47

4.5 Rating 2,158 Reviews

87 %

of reviewers recommend DirectCarMats.com

4.5

Based on 2,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

DirectCarMats.com 5 star review on 8th May 2025

Robert Woolcombe

DirectCarMats.com 5 star review on 17th March 2025

Robbie Hearton

DirectCarMats.com 5 star review on 2nd March 2025

Josephine Barnett

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived on time to the quality advertised. I did have to email the customer service email prior to arrival and i received a prompt and very helpful response. The mats fit perfectly in my car and feel like theycwill last. I opted for the middle of the range a d paid about £50. Big saving on the £260 request from the cars manufacturers. I will use directcatmats.com in the future.”

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Posted 2 years ago

“Very good quality and fits perfect”

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Posted 2 years ago

“5 star service, 5 star product”

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Posted 2 years ago

“Good quality and speedy delivery”

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Posted 2 years ago

“Very happy with the quality and fit,"”

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Posted 2 years ago

“Very happy with the service and the matts received. Fit my car perfectly and a great price. Directcarmats did exactly what they said they would in a the time frame they said they would. Would use them again.”

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Posted 2 years ago

“Best mats ever, super price, super fast delivery, fit perfectly , look fantastic - defo recommend and will never buy anywhere else - these guys are the best”

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Posted 2 years ago

“They fit a treat very pleased with them look very smart.”

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Posted 2 years ago

“Very efficient service, product exactly as described and at a very reasonable price. All four mats now sitting happily in my car! Thank you.”

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Posted 2 years ago

“The quality of the product is satisfied.”

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Posted 2 years ago

“Good quality just delivery driver left outside front of house under window could have put it side of conservatory where concealed or behind bins”

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Posted 2 years ago

“Lovely fitting mats, look great in my Xtrail, quality pretty good, get what you pay for, delivery was super quick, would order again.”

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Posted 2 years ago

“Put in my car reg to order mats. Paid extra for 48 hour delivery. took 5 working days to arrive. also the holes to clip into my car are to small and will not fit”

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Posted 2 years ago

Thank you for your order and for leaving a review. I'm very sorry to hear about the delay in you receving your order. Please accept our apologies for the inconvenience caused. I'm glad to see that our team managed to resolve the issue and that Evri have have since delivered the mats to you. I know you've been in touch with our team who have also refunded your delivery charge as a gesture of goodwill. Thanks again for choosing DirectCarMats.com

Posted 2 years ago

“Awesome product and service”

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Posted 2 years ago

“No nonsense, great products, good value for money, delivered quickly. A great choice”

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Posted 2 years ago

“Fit beautifully value for money and quick service”

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Posted 2 years ago

“Very good mats fast and efficient service thanks”

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Posted 2 years ago

“Misinformed about delivery day and time. Mats ok, but don't fit exactly”

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Posted 2 years ago

“Great car mats, brought the rubber mats for a VW Sharan and a VW polo both fitted perfectly.”

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Posted 2 years ago

“Took 4 days to arrive from order date and button clip on drivers mat as come through the carpet , .. not that impressed to be honest”

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Posted 2 years ago

Thank you for your order and for leaving a review. All of our mats are completely tailor made to fit your vehicle, and as such, we quote a 3 day production time and then additional time for delivery depending on which option you have selected. As you opted for our free 2 working day delivery option, we actually delivered your mats 1 day ahead of schedule. I can't locate any customer support e-mails from yourself, however, if you have any further queries, please don't hesitate to get in touch with us at support@directcarmats.com Thanks again for choosing DirectCarMats.com

Posted 2 years ago

DirectCarMats.com is rated 4.5 based on 2,158 reviews