DirectCarMats.com Reviews

Name: DirectCarMats.com
Address: 17 Paradise Square, Sheffield, Sheffield
Rating: 4.49

4.5 Rating 1,710 Reviews

87 %

of reviewers recommend DirectCarMats.com

4.5

Based on 1,710 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

DirectCarMats.com 5 star review on 8th May 2025

Robert Woolcombe

DirectCarMats.com 5 star review on 17th March 2025

Robbie Hearton

DirectCarMats.com 5 star review on 2nd March 2025

Josephine Barnett

Anonymous

Anonymous // 01/01/2019

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“Ordering was simple, by being able to choose the correct car. Delivery was received quicker than expected.”

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Posted 4 months ago

“Look good and fit perfectly. Prompt reply re conformation of order and arrived when stated.”

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Posted 4 months ago

“Top Quality at a Great Price”

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Posted 4 months ago

“Great and look in the car”

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Posted 4 months ago

“Quick delivery, superb quality, great price”

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Posted 4 months ago

“Excellent product at a good price . Only problem was notification of despatch they arrived without me expecting them.”

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Posted 4 months ago

“was fairly easy to order mats and waited a short while for delivery, mats fit well and look good”

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Posted 4 months ago

“Great product and excellent customer service experience!”

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Posted 4 months ago

“I ordered mats on 02/01/25, told I would have them for 11/01/25. As of 17/01/25 no mats, I emailed, to be told they are in transit, evri (had I known this was the courier I would not have bought) site says they are in transit, no one seems able to contact evri, these mats are supposed to be “direct” from Sheffield? I could have driven from Glasgow myself to get them quicker. I will not purchase from again and I do not recommend (I’ve had several emails asking to leave a review, probably on the assumption that I have actually received my purchase).”

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Posted 4 months ago

“Good mats weren't delivered in 48hours like it states .”

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Posted 4 months ago

“As described, good quality and an excellent service”

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Posted 5 months ago

“Still waiting for delivery of my order sent several emails no phone number to contact anyone had to raise a dispute through PayPal not happy 😒”

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Posted 5 months ago

“Long saga of missed production and delivery promises and poor communication. Took 4 weeks for mats to be delivered. Courier company was responsible for some of the issues but not all. What was especially disappointing was that DirectCarMats tried to shift all blame to them. Would never use again”

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Posted 5 months ago

“Good quality product. The mats are perfectly cut to match original Jaguar mats.”

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Posted 5 months ago

“Great product”

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Posted 5 months ago

“Exactly what l wanted.”

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Posted 5 months ago

“Excellent quality.”

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Posted 5 months ago

“Very good quality would definitely recommend”

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Posted 5 months ago

“Very good service”

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Posted 5 months ago

“The mats fit perfectly there of super quality and your kept well informed on there progress but shipping is slow”

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Posted 5 months ago

DirectCarMats.com is rated 4.5 based on 1,710 reviews