DirectCarMats.com Reviews

Name: DirectCarMats.com
Address: 17 Paradise Square, Sheffield, Sheffield
Rating: 4.48

4.5 Rating 1,642 Reviews

87 %

of reviewers recommend DirectCarMats.com

4.5

Based on 1,642 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“10 out of 10. Perfect”

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Posted 2 weeks ago

“The car mats are excellent and I'm really pleased with them. However, the Evri delivery service is another matter. The status on their tracking platform read for several days they were waiting for delivery of the mats. For an excellent service, I'd consider changing your delivery service provider.”

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Posted 2 weeks ago

“Mats are of a high quality and fit extremely well. They look good and are worth the money.”

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Posted 2 weeks ago

“Love the mats , just took a while to receive them but very happy with communication etc”

DirectCarMats.com 5 star review on 8th May 2025

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Posted 2 weeks ago

“Car mats great Fit perfectly fine”

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Posted 2 weeks ago

“Mats were nowhere near the size needed even after putting my registration plate in and assigning the correct make and model of my vehicle.”

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Posted 2 weeks ago

“Good price Good fit will buy again when required 👍”

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Posted 2 weeks ago

“Generally very good. Not as thick as the original mats and not exactly to the same outline, but they certainly make the interior of our old car look much better.”

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Posted 2 weeks ago

“Great service . Speedy delivery. Woukd recommended this company.”

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Posted 2 weeks ago

“Great website, easy to identify the mats required, quickly delivered and an excellent fit. What more could you want?”

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Posted 2 weeks ago

“Whole process was very efficient”

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Posted 2 weeks ago

“Good fit and as described.”

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Posted 2 weeks ago

“Poor experience.. placed order on 15th of March. Sent an email on the 25th chasing my order but no reply. Sent another email 2 days later but no reply again. I had to contact Evri to chase my order but they lost my mats. I escalated a claim with clicksy and funny enough I had a response straight away to say they'd send some replacements. So I give them the benefit of the doubt and waited a total of nearly 6 weeks for my order with various emails back and forth, but I had to settle for a refund and a total waste of my time waiting for my order.”

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Posted 2 weeks ago

“Quick and easy order and delivery”

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Posted 2 weeks ago

“Great product. Excellent value”

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Posted 2 weeks ago

“Brilliant service, beautiful mats”

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Posted 2 weeks ago

“Car mats for my 2020 Citroen Berlingo Flair are fab and fit perfect thanks. Arrived in good time considering they're made to order. Price is good too. Thanks DCM.”

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Posted 2 weeks ago

“Very happy with the whole process”

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Posted 2 weeks ago

“This is the second time I’ve used them and have been more than satisfied both times.”

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Posted 2 weeks ago

“Decent quality, prompt acknowledgement and delivery. Good fit to car.”

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Posted 2 weeks ago

DirectCarMats.com is rated 4.5 based on 1,642 reviews