DirectCarMats.com Reviews

Name: DirectCarMats.com
Address: 17 Paradise Square, Sheffield, Sheffield
Rating: 4.49

4.5 Rating 1,717 Reviews

87 %

of reviewers recommend DirectCarMats.com

4.5

Based on 1,717 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

DirectCarMats.com 5 star review on 8th May 2025

Robert Woolcombe

DirectCarMats.com 5 star review on 17th March 2025

Robbie Hearton

DirectCarMats.com 5 star review on 2nd March 2025

Josephine Barnett

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kept me updated with the progress and delivered on schedule, fitted well and good quality.”

Helpful Report

Posted 7 months ago

“I have already written a review saying how disappointed I am that I have been told I cannot return unwanted items,and the reason is because they was personalised now if I had my name or make of car I would agree however I picked from the basic options available.”

Helpful Report

Posted 7 months ago

“Easy order process, Good quality, great fit and good value - nothing more needed👍”

Helpful Report

Posted 7 months ago

“Good quality and fit well and are easily cleaned”

Helpful Report

Posted 7 months ago

“Great mats, arrived in good time. Thanks”

Helpful Report

Posted 7 months ago

“Appalling customer service - avoid this company. The mats are very cheap quality worth about £10 not the £38 charged. Colour edge trim was not the correct colour advertised but refuse to do anything!”

Helpful Report

Posted 7 months ago

“Ordering easy with all the details needed before ordering. I was kept updated on the progress of my order. Very helpful customer service when I had a query on receipt of my order.”

Helpful Report

Posted 7 months ago

“Came in good time. Good quality. Fingers crossed itt last. My only quarm is that you would be able to by individuals rather than sets as I only needed driver side”

Helpful Report

Posted 7 months ago

“Great mats for price, easy to fit and look good”

Helpful Report

Posted 7 months ago

“Easy to order; just entered my reg number and the vehicle was identified Very responsive - kept me informed of my order's progress Perfect fit!”

Helpful Report

Posted 7 months ago

“Very good quality and good colour choice.”

Helpful Report

Posted 7 months ago

“Very poor as not received but money taken and they do not reply to my emails.use at your peril Next step ombudsman for advise.”

Helpful Report

Posted 7 months ago

“Great company went out of their way to solve an enquiry. Would definitely recommend”

Helpful Report

Posted 7 months ago

“Good quality at a reasonable price”

Helpful Report

Posted 7 months ago

“Excellent product good fit , looks great and my wife is happy !! Result !!”

Helpful Report

Posted 7 months ago

“Very good fit and quality.Considered to be good value for money”

Helpful Report

Posted 7 months ago

“Sorry for only responding now, am still recovering from a heart attack with complications. Mats are perfect as you can see from video. Many thanks for a great job. Kindest Regards Wayne Burger.”

Helpful Report

Posted 7 months ago

“Besides the car mats being really good,I found the customer service to be super helpful and polite,I will definitely recommend and use DirectCarMats again”

Helpful Report

Posted 7 months ago

“Good quality mats. Fit well and arrived in good time. Need leaving in fresh air for a couple of days to allow the smell to fade but this is not a criticism.”

Helpful Report

Posted 7 months ago

“Very good fit and quality”

Helpful Report

Posted 7 months ago

DirectCarMats.com is rated 4.5 based on 1,717 reviews