“I ordered a pair of tuffa boots and half chaps and asked for the order to be split. A couple days later my boots were dispatched they arrived quickly. The half chaps (as expected) followed and arrived very quickly via Royal Mail.
Honestly I know some of the reviews are negative but I couldn’t fault the service and would 100% use again.”
“Quality of the rug was excellent! Fits perfectly! Only complaint was the delivery .. it wasn’t 1-5 days it was 8 and I hadn’t to ring to enquire , but apart from that all was good ! Have recommended to friends!”
“Unfortunately the item is being return. As the item was totally not fit for purpose. The sizing was totally wrong and wouldn’t have fitted a 7/8 year old let alone a 12 year old”
“Items did not come in the specified time of up to 5 working days, called on the 7th day to be told they were waiting for the item to come into the warehouse (continently it had on that day apparently) and would be sent out the next day first class. I was pleased when I received the parcel the next day but disappointed to then find the item that had arrived in the warehouse was not in it. I still have not revived this item.”
“My horse is really content and happy in a different brand of bit, so I returned this bit without trying it. Discount Equestrian refunded me, by return, no quibble, what a fantastic company to deal with, thank you.”
“I received my third shipment in Singapore in less than 5 days after bring dispatched. My experience with both the customer service and sales teams has been outstanding, which is why I choose to shop with Discount Equestrian rather than my local tack stores. Highly recommend!”
