DIY E Liquids Reviews

Name: DIY E Liquids
Rating: 4.09

4.1 Rating 1,642 Reviews

74 %

of reviewers recommend DIY E Liquids

4.1

Based on 1,642 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

03301359440

Email:

info@diyeliquids.co.uk

Location:

Unit 1 Millard Industrial Estate, Cornwallis Road, West Bromwich
B70 9BY

Write Your review

Tell us how DIY E Liquids made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

DIY E Liquids 5 star review on 26th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, good customer service”

Helpful Report

Posted 3 years ago

“Great turn around, good value”

Helpful Report

Posted 3 years ago

“Brilliant prices and swift in dispatch time will be buying from you again”

Helpful Report

Posted 3 years ago

“Didn't have the stock but called me and I picked other flavers, delivered promptly”

Helpful Report

Posted 3 years ago

“Excellent customer service brilliant products what more could anyone ask for delivery is spot on”

Helpful Report

Posted 3 years ago

“Awesome company. Have been buying my liquids and hardware from these guys for years. Never disappointed with the service or the products”

Helpful Report

Posted 3 years ago

“I ordered four vapes, next day delivery from this shop. My parcel arrived four days late, and missing two vapes. I never heard back from customer service about the missing vapes. I won’t be shopping here again, and I would strongly advise if you are thinking of doing - to try somewhere else.”

Helpful Report

Posted 3 years ago

Hello Sarah, We are sorry to hear you feel this way. We can see that your order was placed over the weekend on the 11th of June. All orders that are placed over the weekend are dispatched the next working day, in this case, the 13th of June. Your order arrived by 15th June, so on this occasion, we have to disagree with your claim the order arrived 4 days late. Regarding the issue of the missing items, a reply has been sent to your email, if you have not yet received this, can you please call us on 0330 135 9440 so that a member of staff can resolve this for you as soon as possible. We apologise for any inconvenience caused. Kind regards, Customer Services DIY E Liquids

Posted 3 years ago

“Easy to navigate website and delivered within the timeframe. Very happy so far. Good quality liquids as well.”

Helpful Report

Posted 3 years ago

“Good quality products had to wait a bit longer than I in would of liked for delivery but great service”

Helpful Report

Posted 3 years ago

“Nice eliquid! Great price and quickly reliable delivery. Customer service A*”

Helpful Report

Posted 3 years ago

“Brilliant business, prompt delivery and fantastic prices on a big variety of disposable vapes. Will be ordering again 😀”

Helpful Report

Posted 3 years ago

“Didn't turn up got a refund”

Helpful Report

Posted 3 years ago

Hello Marc, We are sorry to see that you have left us a 1-star review. Upon checking your tracking details we were informed by the courier company that your parcel was lost in transit. We understand how this can be frustrating for you so after we received your request for a refund, we issued this immediately. Kind regards, Customer Services

Posted 3 years ago

“This is the second time I've ordered from here Really go but second delivery one of my vaps didn't work”

Helpful Report

Posted 3 years ago

“I love this site not bad prices and you earn points that turn into money very good products aswell”

Helpful Report

Posted 3 years ago

“My package is yet to be delivered and I ordered it over a week ago I have contacted customer service waiting on an update and a resolution”

Helpful Report

Posted 3 years ago

Hello Jenna, We are sorry to see that you have given us a 1-star review, even though you thanked us for resolving this issue in your email to us. We understand how frustrating it can be when your order does not arrive on time. With regards to your order, we were informed by the courier that your parcel was lost in transit, and after contacting you we decided to send out a full replacement order. Kind regards, Customer Services DIY E Liquids

Posted 3 years ago

“DIYe-liquids are totally fine. It's Hermes that lets them down. Once vapes are at their 'hub' nothing happens for at least 24 hours or more. Such a Shane.”

Helpful Report

Posted 3 years ago

“First order with DIY. Evri delivered to the wrong address. Called and spoke with a very helpful person that advised a replacement would be shipped by Royal Mail, and it was. Were it not for the carrier’s mistake the delivery would have been superfast and great value! Will definitely be back, thank you”

Helpful Report

Posted 3 years ago

“Good quality 😊”

Helpful Report

Posted 3 years ago

“Quick ish delivery vapes are great”

Helpful Report

Posted 3 years ago

“Ordered on the 8th of June and still hasn't arrived!!”

Helpful Report

Posted 3 years ago

DIY E Liquids is rated 4.1 based on 1,642 reviews