DIY E Liquids Reviews

Name: DIY E Liquids
Rating: 4.09

4.1 Rating 1,642 Reviews

74 %

of reviewers recommend DIY E Liquids

4.1

Based on 1,642 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

03301359440

Email:

info@diyeliquids.co.uk

Location:

Unit 1 Millard Industrial Estate, Cornwallis Road, West Bromwich
B70 9BY

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DIY E Liquids 5 star review on 26th September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can’t fault delivery only problem I’ve now had two orders from you and some of the products are 3/4 Vapes are good but it seems to be the rest burn out very quickly”

Helpful Report

Posted 2 years ago

“I spend alot of money on disposable vapes I order 30 a month and normally have to throw st least ten away they either have no battery leaked and are empty or just leak to much to use not great when they are expensive”

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Posted 2 years ago

“2 out of the 4 vape coils were burnt out”

Helpful Report

Posted 2 years ago

“Most of my ecigs came with no flavour and some were leaking and dead. I knew they had been reduced but not for that reason. I always order from here and it’s first time this has happened.”

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Posted 2 years ago

“Order did not arrive, emailed and did not response, called and order was re sent, but the wrong flavour”

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Posted 2 years ago

“Good product selection but didn't reply when I received vapes that didn't work.”

Helpful Report

Posted 2 years ago

“I have ordered twice with this company and both times I have had slow delivery and missing items”

Helpful Report

Posted 2 years ago

“My experience was bad. Requested 3 flavours of vaping and was contacted over WhatsApp because one of the flavours were not available, which I completely understand. I requested what flavours where available and didn’t got any answer until next day. The issue is that between me asking the flavours available and the response, I got a notification saying the delivery was on my way. Of course the replace flavour I requested was not sent (I was sent 2 of the same). I don’t understand why I was contacted to have an option if they would send any flavour anyway. Definitely is not a big deal, but next time I prefer to buy from other websites”

Helpful Report

Posted 2 years ago

“After 3 days of booking, I was told my selection is not available. Then asked for alternative choice, then took another 3 days for delivery, so far worst service in the last 6 months from DIY”

Helpful Report

Posted 2 years ago

“They came fast although not very impressed with one of the vapes as all the juice leaked after one day. The other vape was decent and didn’t leak but doubt I’ll order from this website again.”

Helpful Report

Posted 2 years ago

“Bought 4 vapes 1 arrived not working. I got no response to my enquiry for a refund although did get a like to leave a review! The 3 remaining items did not last nearly as long as expected on ELUX legend usually lasts me a week I’m getting around 5 days from the ones supplied. Poor customer service and un-impressed with the product.”

Helpful Report

Posted 2 years ago

“Paid for next day delivery - which I didn't get. Poor customer service as I didn't get a response when I requested a refund. Probably won't use again.”

Helpful Report

Posted 2 years ago

“Generally orders have been dispatched quickly with no issues, but my recent order arrived missing half of the items and customer service have been silent on the matter. Unfortunately this will likely be the end of my dealings with the company.”

Helpful Report

Posted 2 years ago

“Did not receive product was delivered to incorrect address”

Helpful Report

Posted 2 years ago

“1/2 arrive damaged. The replacement also arrives damaged. They don’t seem to have quality control to check the products they are sending out. Then crickets! No customer service beyond this point. I couldn’t recommend DIY E Liquids”

Helpful Report

Posted 2 years ago

“Although I agreed to replacements, too many were made. I have quite specific taste to sour flavours. Examples, I ordered cola, and received cola ice, sours were replaced by non sour flavours. Out of 8 flavours I ordered, only 3 were accurate, only 2 are enjoyable. Sherbet lemon and latte coffee. The rest I had to bin. Wouldn't order from here again, out of my £65 order, I got about £20 in value”

Helpful Report

Posted 2 years ago

“Got told I would hav my vapes today and are not arriving till tomorrow now”

Helpful Report

Posted 2 years ago

“Cheap products but I asked for next day delivery which wasn't satisfied. Also the batteries ordered where missing from the delivery, as yet a refund for both is not forthcoming. Such a shame as previously have been excellent.”

Helpful Report

Posted 2 years ago

“Ordering and initial communications regarding stock was good . However we had duplicate flavours delivered and not what we ordered .. and the syringes don’t fit into the mixing bottles so no way of measuring .. not used now waste of money”

Helpful Report

Posted 2 years ago

“Postage takes far too long. Unable to contact anyone as it keeps going onto answering machine. No reply to email either. Unable to track my parcel. Money taken over a week ago and no further updates.”

Helpful Report

Posted 2 years ago

DIY E Liquids is rated 4.1 based on 1,642 reviews