DIY E Liquids Reviews

Name: DIY E Liquids
Rating: 4.09

4.1 Rating 1,642 Reviews

74 %

of reviewers recommend DIY E Liquids

4.1

Based on 1,642 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

03301359440

Email:

info@diyeliquids.co.uk

Location:

Unit 1 Millard Industrial Estate, Cornwallis Road, West Bromwich
B70 9BY

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DIY E Liquids 5 star review on 26th September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 30x various e-liquids. Delivery was quick. Upon delivery i noticed 15 of the 30 e-liquids were past there use by date. I emailed DIYE-liquid on the day of delivery, explaining the situation and requesting for them to be replaced. DIYE-liquid replied within 24 hours apologising saying this was not up to there usually standards, requesting photos of the issue. All very positive. I took photos of the invoice and the out of date e-liquids and sent this to DIYE-liquid on the same day of their reply. Unfortunately this is when all communication stopped, I sent follow-up emails to DIYE-liquid without reply. Very disappointing I had been using DIYE-liquid for around 18 months prior to this issue.”

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Posted 1 week ago

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Posted 1 week ago

“Never turned up”

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Posted 2 years ago

“The quality has gone downhill”

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Posted 2 years ago

“Terrible service sent parcel out later than what the website says and used excuses also sent out the wrong item”

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Posted 2 years ago

“Sold me fakes”

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Posted 2 years ago

“Very bad won't order again”

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Posted 2 years ago

“I paid for a endura t22 pro but was sent a out dated t22 e model and have still not been replied to about this issue! Customer service is a joke.”

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Posted 2 years ago

“I placed my order but didn’t receive it as they did not have it in stock their website said they were in stock. I have tried to get my money refunded but without success so far ! Called them and messaged them three times… still no refund. I would never use them again! Taking my money for something they do not have.”

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Posted 2 years ago

“didn’t receive what i ordered”

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Posted 2 years ago

“I sent 2 back3 weeks ago because they didn't taste right and heard anything back”

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Posted 2 years ago

“Wouldn’t know what to write was I still haven’t received my items!!!”

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Posted 2 years ago

“Bought a vape was told it was dispatched then to be told they had cancelled the order, got in contact with customer services still haven't heard back.”

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Posted 2 years ago

“I was missing one vape out of my order and email you but haven't come back to me”

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Posted 2 years ago

“7 working days and still no delivery. 3 working days and no reply to x2 messages. Took my payment quick enough then nothing. Really disappointed.”

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Posted 2 years ago

“My opinion doesn't matter at all but since you asked - I emailed you twice, maybe 3 times about 2 weeks ago or more. I received my items, came across a couple of problems with 3 elux mini 11's with photographic proof of all of those problems. I made it VERY clear i didn't want replacements, i was providing customer feedback only and was not looking for any reimbursement. It seemed odd that there were 3 faulty ones in one box of 10........ I provided the barcode too and im pretty disappointed in NO reply, just zero customer service at all. Really disappointed because the Elux Mini II is a great and improved version of the original.”

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Posted 2 years ago

“Disappointed. Sent email to them as the parcel was damaged and came in a plastic bag and one of the vapes were missing. No response offer of refund or replacement or what to do”

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Posted 2 years ago

“Been buying here for a year. Delivery takes 6 days with the occasional delivery within 4 days. The last twice they haven’t had the flavours in stock so sent all one flavour. Meanwhile a friend with the same vape was getting next day delivery and exactly what she ordered the next day. So afraid I’ve now jumped ship for a better service.”

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Posted 2 years ago

“Order wasn't received”

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Posted 2 years ago

“Not gotten my package yet and what sort of review do I give when my package not here yet 🤷🏻‍♂️”

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Posted 2 years ago

DIY E Liquids is rated 4.1 based on 1,642 reviews