DIY E Liquids Reviews

Name: DIY E Liquids
Rating: 4.09

4.1 Rating 1,642 Reviews

74 %

of reviewers recommend DIY E Liquids

4.1

Based on 1,642 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

03301359440

Email:

info@diyeliquids.co.uk

Location:

Unit 1 Millard Industrial Estate, Cornwallis Road, West Bromwich
B70 9BY

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DIY E Liquids 5 star review on 26th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent products and super speedy delivery I've already recommended to many of my vape mates”

Helpful Report

Posted 3 years ago

“Don’t recommend sent me 0 nic when I ordered nic and also sent a very faulty tornado vape and delivery took ages”

Helpful Report

Posted 3 years ago

“This company provides products of a very high quality, they are easy to deal with and are very responsive to queries. Thoroughly recommended.”

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Posted 3 years ago

“Brilliant customer service and value customers”

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Posted 3 years ago

“I paid £4.99 for next day delivery but didn't turn up next day so pretty disappointed so won't be buying from you again. Day 2 5th of Jan still hasn't turned up. Delivery tomorrow now. Don't buy if this site they rip you off.”

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Posted 3 years ago

“Didn't have the vape I ordered so asked for refund still not had it that was 2 weeks ago now”

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Posted 3 years ago

Hello Terri Thank you for taking the time to leave us a review, it is reviews such as yours that best help us to improve our overall service. After looking at your order I can see that the funds have been sent back to the original payment method on the account. If this has still not been processed into your account can you please contact us on 0330 135 9440 so that a member of our accounts team can look into this for you? Kind regards, Customer Services.

Posted 3 years ago

“Ordered 4 disposable vapes for the first time online using this site Very easy to use, delivery was a day earlier than what the website had predicted which was brilliant seeming as it was using Christmas week aswell Brilliant prices Will definitely be ordering again from here”

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Posted 3 years ago

“great products at great prices, easy to deal with and customer service is brilliant”

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Posted 3 years ago

“Excellent prices that can't be beat, much better delivery service since moving from DPD to Amazon. I won't even think of getting my vape from anywhere else.”

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Posted 3 years ago

“Still to this thay i have not received the parcel. I paid extra for same day shipping and still nothing. No responses upon contacting. Awful service i do not recommend waste of time and money. AVOID!!!!scammers”

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Posted 3 years ago

“Lightning fast delivery, very impressed”

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Posted 3 years ago

“The vapes were ordered on the 18th of December and still on the 28th haven't arrived. I email in for some support and got no reply.”

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Posted 3 years ago

“Wonderful selection of products - all at great prices and with fast delivery. Highly recommended!”

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Posted 3 years ago

“I was so excited when these bright funky vapebars arrived with 5000 puffs. The flavours were great. Unfortunately they very quickly turned to a burnt taste, nasty smell and gave me a sore throat. Such a shame, I had high hopes.”

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Posted 3 years ago

“I received my vapes the day after ordering which is good. BUT one didnt work :( ive emailed the supplier but heard nothing back. So ive paid for 4 but only had 3 that actually worked.”

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Posted 3 years ago

“quick delivery considering the strikes going on, very satisfied will definitely be ordering again”

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Posted 3 years ago

“Good prices and always fast delivery”

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Posted 3 years ago

“Very happy. Excellent selection of vapes and flavours. Quick delivery and got exactly what I ordered. Will be ordering again!”

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Posted 3 years ago

“Shocking service, arrived late after paying special delivery and half the order missing”

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Posted 3 years ago

Hi, Thank you so much for taking the time to leave your feedback, it is reviews such as this which help us improve and maintain the customer service you would expect from an online retailer. We understand you have experienced a postal delay with your purchase, although these occurrences are very rare, situations such as this can be very frustrating for both the sender and receiver. I can see that a member of staff has contacted you directly regarding your order and we are glad that we were able to resolve this issue for you. Should you have any further questions, please feel free to contact us on 0330 135 9440. Kind regards, DIY E Liquids

Posted 3 years ago

“Thank you for helping me on my journey to stop smoking it's been 4 months and already these vape have help take the pressure off and my chest so much better, the service is boss alway delivered promptly”

Helpful Report

Posted 3 years ago

DIY E Liquids is rated 4.1 based on 1,642 reviews