The Electrical Showroom Reviews

Name: The Electrical Showroom
Address: Unit 2, 362A Spring Road, Southampton, Hampshire, Southampton
Rating: 4.12

4.1 Rating 60 Reviews

77 %

of reviewers recommend The Electrical Showroom

Company Reviews

Questions

Visit Website

Phone:

08000852252

Email:

enquiries@electrical-showroom.co.uk

Location:

Unit 2, 362A Spring Road, Southampton, Hampshire
Southampton
SO19 2PB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took my money, received a despatch confirmation then 5 minutes, later, an unrequested cancellation & refund. No response from emails, 60 minutes on hold when calling. Finally got a response after Tweeting - order was voided and it's your bank's fault you haven't had a refund. Do not order from these cowboys”

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Posted 3 years ago

“Order placed online Feb 3 as of Feb 12 no response from email trying to speak to the electrical showroom and on hold for over 10 minutes a total waste of time!”

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Posted 4 years ago

“Bought this item with 48 hour tracked delivery. Should have arrived Thursday & didn't. Finally got a tracking number showing delivery would be Friday. Still no arrival. Called Parcelforce today (Sat) & have been told the parcel has been returned to sender as they have not put a door number on the parcel! What a waste of time this company is!”

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Posted 4 years ago

“Still haven’t received my order”

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Posted 4 years ago

“There are 2 items missing from my order”

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Posted 4 years ago

“Nobody answered the customer service number. Will not be purchasing anything else from this site.”

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Posted 4 years ago

“Item was not delivered within 48 hours as stated. I received no confirmation of dispatch or delivery until I complained, both via email and on Facebook. Judging by the reviews of other people, it's a common theme. Although they eventually sent my item, I doubt it would've happened had I not complained. I'd avoid this website, and just pay that little bit extra to go somewhere more reputable.”

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Posted 4 years ago

“Terrible, ordered 3 weeks ago for 48 hour delivery. The don’t answer the phone, respond to emails or enquiry’s from their website. Can’t get my product and can’t get a refund”

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Posted 4 years ago

“Seem to happily let down customers. I placed an order on Sunday. Was placed to recieve an email on Monday 09:00 stating the order had shipped via Royal Mail Tracked 48. Great, as I had an electrian booked for the Thursday. On Wednesday when the post had been delivered I start to call The Electrical Showroom. No answer, call eventually disconnects, try again and again with the same result. Eventually they answered. Asked for the tracking reference and they then tell me the package has not left and will be delayed by 2 or 3 days. So why was the order marked as despatched? No answer...The only positive was the relief when the refund hit my account quickly. However if this is how they treat customers at the start of relationship - how would they handle a problem with goods 6 or 9 months later. Looking at the reviews it seems very hit and miss...but I will NEVER risk it...”

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Posted 4 years ago

“Beware seller takes money but does not have item to sell Ordered item and paid for next day delivery. I received order confirmation by email. Today I waited in all day for the delivery, getting concerned I called The Electrical Showroom to be told the order had been cancelled as they had no stock. It was coming from a third party! Best buy from somewhere more reliable. Beware and be sure to check other reviews.”

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Posted 4 years ago

The Electrical Showroom is rated 4.1 based on 60 reviews