As salaamu alaykum Ammar. I’m sorry you had a bad experience this time, especially as a customer who has ordered many times with us over the past few years.
It’s only natural that there will be some items in our catalog that don’t appeal to any given customer (especially musk, which is a very acquired taste). The good news is that if there ever is any particular item that didn’t jive with you can usually resell it quite easily to others (e.g. on FB’s Oud & Attar Exchange group) who do like that particular scent. You can reach out to us if you need any help with that.
Thanks for your continued support over the years. We look forward to being of service to you again (hopefully with an item that better matches your tastes).
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