Exodus Reviews

Name: Exodus
Address: 7535 Irvine Center Drive, 200, Irvine, California
Rating: 4.27

4.3 Rating 262 Reviews

79 %

of reviewers recommend Exodus

4.3

Based on 262 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

1-888-266-0999

Email:

support@exoclub.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order was placed on the 7th of May, it is now the 20th and still hadn't received my order, not even an update. If I could have left a zero, I would have. Now, I have used their products, and I love it. But ordering directly from Exodus was probably a bad idea.”

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Posted 3 weeks ago

“Alittle disconnected from Customer Service. I would NOT deal with these guys unless you enjoy torture. A couple of times now they have taken 3 weeks or more for delivery andjust blew it off as a Postal Problem. GO SOME WHERE ELSE”

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Posted 2 months ago

“I ordered gummies on the 4th, bank confirmed the payment was taken out on the 5th, it is now the 11th and I have not received my product or even an email they've been shipped. I've also emailed them twice and called once an nothing. Won't be doing business here again that's for sure.”

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Posted 3 months ago

“These carts were garbage. They were worse thane the 15 dollar carts at the weed store. Thca isn't even the main ingredient in the vape. Very disappointed”

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Posted 7 months ago

“Bought through this company wholesale for my retail store! They ended up stealing $1500 from me and started to ignore my calls when I wanted a different product sent or money back! Crooked company! Wouldn’t deal with ever again!”

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Posted 7 months ago

“State hemp dont waste your money”

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Posted 8 months ago

“If I could I would give no stars. You have to type some type of Morse code to get one hit. The package says just take a hit to activate and nothing happens and looked it up and it says push the button 5 times another says 3 times and also hold the button. No matter what it does not work until you get lucky and hit the button in some type of code it turns on for one hit. This was a waste of money and my first time buying a vape and will never buy another. Rip off do not buy. This has got me so upset that I threw it at the wall. I don't know why you wouldn't make this easier to use. Junk.”

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Posted 8 months ago

“I never received my order. Ask one of the guys to send me the tracking number never received a tracking number. It was a totally bad experience for me I will not shop what you guys again.”

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Posted 1 year ago

“The 8 grams of THC-a flower was good but the "THC-a pre-rolls" were not as described. The description leads you to believe they are purely THC-a flower pre-rolls, but they are actually cut with lotus flower with THC-p and myristicin, a chemical extracted from nutmeg that can have very dangerous effects including seizures. A little warning would have been nice... I purchased this product thinking I was going to get purely THC-a flower pre-rolls but I stead got someone's experiment. These are marginally deceptive trade practices at the very least. It's responsible companies doing shady stuff like this that gets stuff banned. I am going to avoid this company and support more honest ones and I encourage anyone reading this review to do the same.”

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Posted 1 year ago

“Information was wrong on the website. So, I ended up with flower and a vape that's completely useless to me. I tried to atleast return the vape, which was unopened, but the representative that I was emailing never sent me the returning information.”

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Posted 1 year ago

“Ate pretty much all....Nothing,but they taste good. A expensive candy.”

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Posted 1 year ago

“Zooted gummies made me crazy sick.”

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Posted 1 year ago

“The cookies I had were terrible. They not only tasted terrible, they didn't do the job! I ultimately ended up trying 6 pieces. It didn't do a thing.”

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Posted 1 year ago

“Didn’t get what I ordered and haven’t been getting a response for weeks.”

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Posted 1 year ago

“The worse tasting thing I have ever put in my mouth.”

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Posted 1 year ago

“I haven't had a great experience so far. I placed my order on 12/15 and recieved a confirmation email. On the 18th I recieved an email of completed order. I didn't recieve a shipping email. I tried emailing through the app and never recieved a response. Finally on the 26th I recieved shipment info but as of today I won't be receiving my order until the 4th. Not happy with how this company works. Think I'll stick to my others.”

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Posted 1 year ago

“I placed an order #3603 on 11-19-23, I have not received it and I never received a tracking number. I emailed the company once and never heard from them, I looked in my account and it says my order is complete. If I don't get my order I will not order from them again, and no one else should eather.”

Helpful Report

Posted 1 year ago

“If I could give a Negative Star review I would.... My order took 5 1/2 weeks to arrive....yes 5 1/2 WEEKS for a few bars and one bottle of gummies....I called at least 30 times and no one would return my phone calls...I traded worthless e-mails with Sabrina...the customer service" rep...customer service...WHAT A JOKE....anyways...i cannot believe what a horrible experience this was....I kept being told my order would be sent but it took RELENTLESS e-mails to get my order....Shame on you Sabrina and whoever else saw my e-mails...I thought this would be a great company since the CEO is from Delta Extrax but obviously they have not worked on their customer service yet...you should be ashamed of avoiding my e-mails and phone calls and then sending the product 5 1/2 weeks later with not even an apology let alone a refund or gift card for next time....Next time Hah!!!”

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Posted 1 year ago

“I ordered some Gummies on Nov 19. They took my money, NEVER SENT ME THE PRODUCT, and HAVE NOT RESPONDED to one of my emails. 6 WEEKS LATER, NO RESPONSE!”

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Posted 1 year ago

“After waiting a month, I have yet to receive my order.”

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Posted 1 year ago

Exodus is rated 4.3 based on 262 reviews