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Flags.com Reviews

4.9 Rating 657 Reviews
98 %
of reviewers recommend Flags.com
4.9
Based on 657 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Read Flags.com Reviews
Anonymous
Anonymous  // 01/01/2019
Nice and bright, multiple stiching (good), correct size, but fraying a little on outer edges (corners) after 1st trip to coffee shop (would suggest a little more attention to detail on stitching at both outside corners)
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Posted 1 month ago
My order took way too long and there was no communication on the status of my order. After I e-mailed FLAGS.COM, my flags "miracuously" showed up and were sent to me right away. I believe someone dropped the ball on my order.
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Posted 4 years ago
I was hoping for a hard copy 2026 calendar.
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Posted 6 months ago
I have bought all my flags from this sight , I had a small flag on my pontoon and after 3 days it was falling apart at the stitching, I sent pictures of it and they said would send one out to replace it , never came and was told because of Covid they were out of stock because of company work shortages, well 17 months later no flag! But I still ordered from them two weeks ago to replace a flag on my flag pole .
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Posted 4 years ago
I have bought all my flags from this sight , I had a small flag on my pontoon and after 3 days it was falling apart at the stitching, I sent pictures of it and they said would send one out to replace it , never came and was told because of Covid they were out of stock because of company work shortages, well 17 months later no flag! But I still ordered from them two weeks ago to replace a flag on my flag pole .
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Posted 4 years ago
Was not informed out of stock.
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Posted 1 year ago
Took to long to get!
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Posted 5 years ago
Communication was a 5 star but waiting 30 days to receive my order was frustrating. I know I was told After the order was placed, they were out of stock and should be in within a week. It kept being pushed back farther and farther. I realize that it was in your vendors control but…..
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Posted 11 months ago
I've purchased your U.S. flags, poles and mounting brackets for a couple decades. I mount my flag in a high-wind area and face it in the direction of the wind so that it doesn't have toa "fight" the wind. But the flag and even the pole has blown off, including recently. Because the set screw into the bracket rusts, you cannot tighten it super-tight for fear of it breaking (as it did once). The wind can pull the flag out of the mount. So I drilled a hole in the pole near the mount and inserted and wound a sturdy rust-proof wire through and around the pole and bracket so at least the pole and flag don't fly away. That should be a suggestion in your instructions, but you do not include any mounting instructions. I'm very familiar with how to assemble the pole and mount it. However, when I recently purchased a new pole, there was a clip at the top of the pole. I looked for instructions in your shipping box, but, of course, you did not include any instructions. I even looked at your purchase order taped to the box. Nope, nothing there either. I resorted to calling you. But before I received a call-back, I went to your website to see if you had any instructions there. You did. MY SUGGESTION: On your shipping order (which you enclose with tape and plastic), just type: SEE INSTRUCTIONS ON OUR WEBSITE. The instructions are very short but adequate. However, not everyone will ever go back to your website to look for instructions unless we are given a hint or suggestion to go there to look for it. It would have saved my phone call and your very helpful and courteous Support person a lot of time that could have been easily avoided.
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Posted 1 year ago
Flags.com is rated 4.9 based on 657 reviews