Fugoo Reviews

Name: Fugoo
Address: 7801, Hayvenhurst Avenue, Los Angeles
Rating: 3.75

3.8 Rating 126 Reviews

65 %

of reviewers recommend Fugoo

Company Reviews

Product Reviews

221

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Phone:

9494664537

Email:

derek@fugoo.com

Location:

7801, Hayvenhurst Avenue
Los Angeles
91406

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don’t buy a fugoo ! Customer service is terrible. Phone number is just a recording. No response from email and chat is time consuming with poor assistance from probable bot. I want a refund but have been denied because it has been 32 days since purchase. They only offer 30 day money back but no one responded until 32 days ! This was a Christmas present so it was under tree for 3 wks wrapped. Unable to turn on. Don’t buy a fugoo!!”

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Posted 2 years ago

“They do not sync, I've followed the instructions to the tee”

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Posted 3 years ago

“I have not received my product yet it 7 12 2021 what is the delay”

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Posted 3 years ago

“Although I have had a Fugoo speaker for years, I recently ordered new ones with upgraded Bluetooth capabilities. However, I cannot reach anyone in customer service after trying email, chat, and social media. This is unacceptable for any company and it makes me want to return these products and buy from a company that recognizes what customer service is supposed to be.”

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Posted 3 years ago

“Not very happy with the bass on the speakers.”

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Posted 3 years ago

“NO BASS, 1 STYLE XL SPEAKER SOUNDS MUCH BETTER ! DISAPPOINTING !! 2.5 STAR”

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Posted 3 years ago

“Thanks, but I still have not received my product. Was supposed to be here on 12/15. So not able to write a review 😥”

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Posted 4 years ago

“Ordered new Sport in June, received out of box failure. NO response from customer support. Called, waited 40 minutes to speak to some one. Had to send it in for repair @ my expense. Will not send out new. That was 7/13. No updates even though I requested... no response, no Fugoo. Finally received a response about firmware updates not working... over 4 week response. Guess what still not working? I think you folks are going out of business and clearing your shelf’s with a bunch of reject products... and I fell for it. I doubt I I’ll ever receive back a working Fugoo.”

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Posted 4 years ago

Hello Cassidy, we apologize for the delay, with the current pandemic there have been unforeseeable delays. We have sent you a new replacement unit, if you would like to email us at support@fugoo.com we can provide tracking information for you on the package. Thank you for your feedback.

Posted 4 years ago

“I have emailed Fugoo 2 times to return the speaker to no avail. The speaker didn’t perform as good as we expected. We can’t find an avenue to contact them to get an RMA. Maybe this will help them contact us.”

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Posted 4 years ago

Fugoo is rated 3.8 based on 126 reviews