GiftRound Reviews

Name: GiftRound
Address: 49 Castleview Drive, Bridge of Allan, Stirling, Stirling
Rating: 4.92

4.9 Rating 142 Reviews

99 %

of reviewers recommend GiftRound

Company Reviews

Metrics

Info

4.9

Based on 142 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Customer service and very helpful although I think the cut taken for bank transfers is too high also I doubt the company is paying face value for any gift vouchers. I guess you are paying for convenience.”

Helpful Report

Posted 2 years ago

Thank you David for your kind words about the GiftRound Customer Support team, it was great to be able to help you. Just to give a little more information about fees at GiftRound: - GiftRounds are FREE to create - GiftRounds are FREE to contribute - no hidden or unexpected ‘top-up’ fees taken from contributions - All purchases in the GiftRound Store are fee-FREE - this includes eGift Cards for over 60 major retailers When you choose to spend your GiftRound on an e-voucher, you can use GiftRound without any fees. We can offer this because our retailer partners offer us a small discount for using their service. If you opt for a bank transfer the fee is determined on the charges we incur through our payment provider to ensure collected funds are safe thanks to their multiple anti-fraud and money-laundering prevention tools. We regularly review this fee to ensure we are offer the most competitive online gift collection service we can. GiftRound is a free to access and free to use service. However, even free services need to generate revenue in order to exist. We are determined to see as much of your contributions as possible go towards your gift and to keep our fees as low as they can be, whilst providing a quality service. We hope this explains our bank transfer fee transparently but if you have any further questions our support team is happy to talk further. Kind regards, Claire

Posted 2 years ago

GiftRound is rated 4.9 based on 142 reviews