GiftRound Reviews

Name: GiftRound
Address: 49 Castleview Drive, Bridge of Allan, Stirling, Stirling
Rating: 4.92

4.9 Rating 142 Reviews

99 %

of reviewers recommend GiftRound

Company Reviews

Metrics

Info

4.9

Based on 142 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“GiftRound is great - I can't recommend highly enough! So easy to use and they've got it all covered; there's lots of choice for gifts - something for everyone. I've always received very prompt and helpful support when I've been in touch with them with queries. Give them a try - you won't regret it. Anna”

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Posted 11 months ago

“GiftRound- excellent service. There is even an after ‘sales’ support service. Wow! Thank you so much. You alerted me to my typos, gave me a chance to rewrite my note which was written on a busy day - but also, the adjustments were effected within a short space of time. Will certainly use again. Thank you once again.”

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Posted 2 days ago

“Great and easy to use platform. If you get stock, no worries because they have a very reliable customer service. I do like the option to print a quality card of all the comments.”

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Posted 2 weeks ago

“GiftRound is so easy to organise an online group collection! Very user-friendly to share the link with contributors and to design your collection as you wish.”

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Posted 3 weeks ago

“Very quick customer support and happy with the service!”

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Posted 3 weeks ago

“I'd highly recommend GiftRound. Staff were very prompt in addressing an issue and very respectful!”

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Posted 3 weeks ago

“GiftRound makes group collections & gifting so easy. Recently had a small issue with one collection and Claire was incredibly helpful and got it sorted for us immediately!”

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Posted 1 month ago

“Very easy to use and organise a collection. Had a little glitch with receiving the voucher, it was resolved within minutes of sending my query by email. Amazing service, really appreciate it.”

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Posted 1 month ago

“Our GiftRounds always work very smoothly and there is a great choice of gifts. I had a couple of queries today and received very prompt, helpful advice - thank you so much!”

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Posted 1 month ago

“Giftround is such an easy way to organise gifts for staff working remotely and the assistance given on queries is excellent. Highly recommended.”

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Posted 1 month ago

“Super helpful and excellent customer service. Great idea and card was lovely and very well received. What an exceptional company, would highly recommend !”

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Posted 1 month ago

“When I made a donation to a colleagues leaving gift, I accidentally made a typo in my message. Shortly after making my donation, Giftround sent an email confirming my donation and message, and they advised if a typo had been made, that they could be contacted via email to get this updated. I did exactly that to get my message amended and they took fast and quick action. Thank you very much Emily :-)”

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Posted 1 month ago

“Highly recommended.. Claire you are a star and sorted my query out immediately. You have one very happy customer and the customer service received was outstanding.Thank you so much and hope you and your team have a lovely weekend.”

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Posted 1 month ago

“Swift and friendly customer service”

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Posted 1 month ago

“Giftround is really good. Customer Service is excellent. I realised I had omitted to leave a message when I donated for a colleague's thank you present and Stuart added my message for me retrospectively on the same day I asked about it. Giftround is a small unit (only about 5 people) and they deserve to be praised for the work they do. Thanks Stuart and the rest of the team.”

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Posted 2 months ago

“The GiftRound team is very friendly and personable. Nothing is a problem. They were so helpful sorting out my issue, I was so grateful. I highly recommend GiftRound, it is so easy to use and a wonderful way gather collection for family and friends.”

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Posted 2 months ago

“Super SUPER helpful. I had a couple of small technical issues when setting up my giftround. Both times when I called the customer support number, someone got back to me within 10 minutes to help me resolve the issue. Excellent customer service - will be using Giftround again!! Thank you :)”

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Posted 2 months ago

“Special shout out to Claire for providing such a warm and efficient service. I highly recommend using GiftRound.”

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Posted 2 months ago

“GiftRound was really easy to use. The support from the GiftRound team were excellent, assisting me to make a more personal presentation - special shout out to Claire. There is a good choice of gift vouchers to select from, and once set up it's super easy to share the link. Would definitely recommend.”

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Posted 2 months ago

“The GiftRound team were amazing when I made a mistake. They laughed with me and fixed the problem I'd caused. I shall definitely use this service in future.”

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Posted 2 months ago

“GiftRound is amazing, easy to use & brilliant support if you need them”

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Posted 3 months ago

GiftRound is rated 4.9 based on 142 reviews