“I placed the order for the ring with the necklace on offer as free for my daughters birthday. The ring came few days late and the necklace didn't arrive at all. It was down in the delivery paper work but not delivered. Contacted glencara and told it would be sent ASAP but still hasn't arrived.”
“This is a fake company!
They pretend to be Irish - they are not. They take customers money and give them nothing or cheap counterfeit goods.
Bad reviews for 7 years!!!”
“SCAM SCAM SCAM company. Evil people just wanting your money with no intention of giving you anything in return. Zero Stars rating from me. Glencara took my £137.45 on 25th November which was for Christmas gifts for my family. They confirmed my order had shipped on 27th November, they then said apparently that was an error. They gave excuses which at first seemed feasible i.e. one of the pendants I ordered had run out of stock, so they would craft more and my new order would ship on 6th December. On 18th December I had heard nothing and and had not received my order. I was getting anxious. I then had to buy Christmas gifts from elsewhere which arrived the next day free delivery. On 30th December I cancelled my order and informed Paypal of the problem. Paypal ask you then to go through Glencara to sort out the issue. Yes fair enough, but that is a total waste of time!!! Maria of Glencra gave lots of promises of express delivery of the order, what use is that when Christmas has gone and I had to go elsewhere for the gifts??? I dont want the order and anyway I cancelled it. I wont let this matter drop. I will do as others are doing and will pass info on to Google, BBC Watchdog, Martin Lewis, my credit card company, Irish Trading Standards and the Irish police to investigate. These people have to be prevented from preying on the innocent unsuspecting public and be prevented from SCAMMING the public's money. Its strange that you cant put reviews on their website??? but if you type in 'Glencara reviews' into google Oh My Word... hundreds of scammed customers and Glencara have been doing it for years and years!!!! I am going through Paypal with my complaint and I will fight this to the bitter end. You have been warned.”
“It's not good enough to have a lovely product you also need to have great customer service a phone thats not answered an email address that seems to bs unmanned and a web chat that's ultra slow are just not good enough”
