“This company is shocking do not use. They doubled my quote on comparison site. I wanted to cancel the policy within the 14 day period. You can not get through to them I've waited over an hour on multiple occasions. I have also tried to press 1 for callback they never call back. I have also emailed them twice with no reply.”
“Rude people on the phone, give you a quote and then when you call back nobody gets back to you. Finally got through and price no longer available. sound like a bunch of sharks.”
“Awful, the price they tried to quote me over the phone was double what the price comparison website was saying. The lad on the phone had no professionalism also. Stay well clear of this awful company who bait you in with cheap comparison prices.”
“Another shout out to Ahmed Muhomed who managed to sort a problem out i had been backwards and forwards for two days as this guy was on annual leave but within an hour of being back he had sorted it out straight away . Cant thank you enough he certainly it goes above and beyond . Thanks again.”
“Randy at Got Ya Covered sure did get a handle on my projects. A church pew. A classic porcelain soda fountain pedestal seat. Randy really saved the day with a replacement sofa cushion chewed up by one of my dogs.”
“1. Have U Covered has the perfect name, they REALLY always have me covered.
2. I have sent coverage request to this company 20 minutes before of the start time (not that that should be the norm), and my GOD they came through!
3. They always finds a way to help and i am so happy i found this company on the internet and took a chance.”
“WARNING!!!!! Do it touch with a barge pole completely underhanded and in professional price wrong on comparison over double once receiving bad feed back they get someone to rate 5 stars to fix the reviews a regulatory body not doing there jobs this should be shut down with no doubts thankyou Mohamed for your time just doing your job ….”
“The worse company, I paid for rental insurance and they never credited my account with the management company and they were charging me a penalty of $15 every month because they never honored my rental insurance and I had the proof. It was a nightmare to get in touch with them and they will take forever to even respond to my emails. Don’t use this company, is the worse insurance company.”
“Very poor customer service I had accident on 22/2/24 non fault by a lorry from Europe police attended phoned got you covered they got my car recovered from home was taken into storage they did not provide me with curtesy car even I am full covered got you covered Instructed legal firm call lemonad they said they were dealing with my case on Friday 23/2/24 I phoned legal firm to ask them about my case and hire car they told me not speak to the third party and they are sorting it out in they would call me in the afternoon in phoned them in the afternoon they said they couldn't take my case on and was given a phone number they said this was my insurance company I should speak to them I spoke to my insurance company and they are saying that my car should have never been taken off me that the recovery firm want release my car until they get paid and the person I was Speaking told me that they want pay them they shouldn't have taken your car but non of this is my fault they were instructed by got you cover I have 2 year child no car this can gone for a while between the insurance and recovery who's going to pay at the same time I instructed by legal firm not to talk to third party the third party phoned me on Friday 23/2/24 they wanted to deal with the claim because following instructions from the legal firm I was the details of the legal firm to third party this again is going to delay was case because legal firm doesn't want to deal with my case I've never seen such a cowboy company”
“If only there were minus stars,not only did this company rip me off,but they then mis sold me the insurance, didn't change the insurance to the correct insurance despite me calling and paying an admin fee to do so and resulted in no cover when I had an accident. Please don't insure with this company,they will use every loophole/excuse not to pay out if you get in an accident...believe me”
“I spoke to a gentleman called Aaron this guy is awesome 👌 he did a fantastic job by getting me a good price on my insurance policy I will recommend him to anyone looking for car insurance he is funny as well and knows his job fantastic human being and got a very good sense of humour. Once again thank you very much Aaron”
“Would rate 0 stars if I could, unprofessional and rude customer service, the prices that appear in comparison websites are completely false and increase by thousands, they pry in the vulnerable, horrible scam of a company, DONT INSURE WITH THEM AT ALL COSTS”
“Would like to thank the Gotucovered team today, especially and above all a lady by the name of Bishta. Thank you so much for an amazing job and understanding my dilemma and having the patience of a saint. Never once did you lose your cool and spoke very calm and collected, very well done and wish you success and again thank you so much Bishta. Not forgetting the manager Matt who did an outstanding job of chasing down my NCB proof and getting it to me personally. Brilliant”
“Extremely bad customer service I proceeded to give them a call as you cannot do the quote online, I had them saying they will call back which they didn’t so we proceeded to call back and had abit of a go and the person was laughing very bad DO NOT USE THEM”
