“Good morning, I haven't received the goods yet, I can't answer... in fact, I'll take this opportunity to check where it is at the moment. Have a good day.”
Many thanks for your review and for your order, which we really appreciate. My colleague has emailed you as I believe your parcel is stuck in customs waiting for you to pay the import tax. I have asked her to email you again - pls let me know how we can help further. hello@halenmon.com
“I contacted Halen Mon twice using the online contact form to advise that the recent order I received last week was disappointing with some of the x10 pinch me salt tins having salt within the box they were delivered in and lacked contents in several of the tins that were delivered. To date I have not received a reply to the on-line contact form.”
Thanks so much for this review, I am so sorry to read there was a delay and I am looking into it now. I believe my colleague has been in touch with you - but please do email me personally if this issue hasn't been resolved. Jess@halenmon.com Many thanks for your order and your review
“The pots i received were not as expected . One was a deep pink and had few bits in the ceramic and the other was pale and lid nearly white . They were a gift for my daughters for valentines and both commented that they were far from perfect . Stick with the white pots !!”
Hello Ms Lewis
Our apologies your order wasn't as expected. If you haven't yet been in touch with us directly, pls drop us an email at hello@halenmon.com and we'll sort it out ASAP for you.
Warmest wishes
