Thank you so much Sionef for taking the time to share your feedback on your experience with Harrogate Organics. We truly appreciate your honesty and value your input.
We apologise for any inconvenience caused by receiving too many emails and experiencing slow delivery. We understand how frustrating this can be and we want to assure you that we take your concerns seriously.
Once again, we want to express our gratitude for your feedback and apologize for any inconvenience caused. We remain committed to providing you with the best possible service and we will work on improving our services for more prompt deliveries in the future.
With Love,
Harrogate Organics x
Thank you so much for taking the time to provide your feedback on your experience with Harrogate Organics. We truly appreciate your honesty and value your input.
We are sincerely sorry to hear that our product did not meet your expectations and that you did not experience any change after using it for a month.
We apologize for any inconvenience caused and would like to make things right. We truly believe in the effectiveness of our products and we would love to understand where things went wrong in your case. In order to improve our delivery process, we would highly appreciate it if you could share some more details about your usage and any specific concerns you may have encountered.
We really want customers that are helped, but like most companies, we cannot guarantee efficacy. As you will see from comments, while it helps in around 90% of people, it cant help absolutely everyone, again which like all wellness and health firms cannot provide guarantees.
With Love,
Harrogate Organics x
“Very disapointed been using as instructed on the bottle, have not made me sleep any better, been taken longer to get to sleep, and am still waking up early 2.30am. also lack of instruction on uses other than sleep, example anxiety how and when to apply the spray.”
Dear Alan,Thank you so much for taking the time to provide your feedback about your experience with Harrogate Organics. We truly appreciate your honesty and perspective.
We are truly sorry to hear that our sleep spray did not meet your expectations. We understand how important a good night's sleep is and it disappoints us to hear that our product did not help you sleep better.
We acknowledge your concern about the lack of instructions on alternative uses of the spray, such as for anxiety. For the future, should you have any queries such was this, please don't hesitate to contact us and we'd be happy to help you with it.
Once again, thank you for sharing your experience with us. It is through feedback like yours that we can continually strive to improve and provide the best possible products and experiences for our customers.
With Love,
Harrogate Organics x
Dear Stephanie, thank you so much for taking the time to provide your valuable feedback on your experience with Harrogate Organics. We truly appreciate your openness and willingness to share your thoughts.
We sincerely apologise for any inconvenience caused by emails and social media presence. If you would like some help with unsubscribing from our email newsletters, please feel free to get in touch with us.
Please feel free to reach out to us directly, and we would be more than happy to discuss further and work towards making things better.
With love
Harrogate Organics x
Hi Pamela, we are really saddened that you've left as a one star review with a question about shipping. Have you sent us a message? Your tracking shows the item was delivered on the 27th of June. Have you checked with Neighbour or checked your tracking number?
With Love
Harrogate Organics x
Hi Chris, we're sorry that our product fell short of your expectations.
We're always trying to improve, so feel free to reach out with any feedback or suggestions.
With Love
Harrogate Organics x
We are disappointed too that our magnesium spray hasn't helped you with your sleeping but thank you forgiving it a try.
With Love, Harrogate Organics xx
“I followed all of your instructions but it had no effect whatsoever. My sleep was not improved at all and I gave one star because it was pleasant smell. I have emailed wanting to return the product and requested a refund, but alas no reply.”
Dear Elizabeth,Thank you so much for taking the time to share your feedback on your experience with Harrogate Organics. We truly appreciate your valuable input and want to apologize for the disappointment you encountered.
We understand that despite following all the instructions provided, the product did not have the desired effect on your sleep. We are sorry that you did not experience any improvement and that it fell short of your expectations. Your honest one-star rating and mentioning the pleasant smell are duly noted.
We sincerely apologize for the lack of response to your email regarding the return and refund request. This is certainly not the level of customer service we strive to deliver, and we deeply regret any inconvenience caused. We would be grateful if you could provide us with further details about your email so that we can investigate the matter and rectify the situation promptly.
At Harrogate Organics, our top priority is customer satisfaction, and we genuinely appreciate your suggestions on how we can improve. If you have any specific ideas or preferences on how we can make things better, please do let us know. Your insight is fundamental in helping us better serve our valued customers like yourself.
Once again, we apologize for any inconvenience faced, and we assure you that we are committed to resolving this issue for you
“I have tried the spray and to be honest I saw absolutely no difference I suffer from restless legs in bed also sleeplessness and as I say found no difference with this spray”
Thank you, Hubert, for taking the time to share your experience with Harrogate Organics. We truly value your feedback and appreciate your honesty in trying our spray. We apologize that it did not provide the desired results for your restless legs and sleeplessness. We strive to create products that genuinely make a difference in people's lives, and we're sorry that we didn't meet your expectations this time.
To make things better, we would love to hear more about your specific needs and concerns. What aspects do you think we could improve upon to address the issues you faced? Your valuable insights will help us better understand our customers' requirements and provide a more effective solution for you and others experiencing similar challenges.
Again, thank you for reaching out and sharing your thoughts with us. We are committed to continuously enhancing our products and appreciate customers like you who drive us to do better.
With Love
Harrogate Organics x
Dear Zoe,Thank you so much for taking the time to share your feedback about your experience with Harrogate Organics. We truly appreciate customers like you who reach out to let us know about their experiences.
We want to sincerely apologize for the poor service you encountered during your visit. We understand how frustrating and disappointing it can be when expectations are not met. We value your input and would like to address the issues you mentioned to ensure that we improve our service.
Once again, we are truly sorry for any inconvenience and we thank you for bringing this matter to our attention. We genuinely value your feedback and will do our best to ensure a more satisfactory experience in the future.
With Love
Harrogate Organics x
Dear Janice,Thank you so much for taking the time to share your feedback about your experience with Harrogate Organics. We truly appreciate hearing from our customers, as it helps us improve our services.
We sincerely apologize for the inconvenience caused by the repeated emails you received, despite clearly stating your preference not to be contacted. It was never our intention to disregard your request, and we apologize for any frustration this may have caused.
We value your opinion and would love to make things right. Could you kindly provide us with some more details on the exact issue, so we can understand how it happened and ensure it doesn't occur again in the future? Your input is invaluable to us, and we will take immediate action to rectify the situation.
Again, thank you for bringing this matter to our attention. We genuinely appreciate your support and are committed to delivering a better experience in the future.
Best regards,
With Love,
Harrogate Organics
Thank you so much, Sue, for taking the time to let us know about your experience with Harrogate Organics. We truly appreciate your feedback! We are sorry to hear that you have purchased two bags and haven't noticed any difference, and we understand that you are fed up with what these products have promised and nothing. We would really like to make it up to you, so could you please let us know how we could make things better for you?
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