Thank you for your feedback, Donna! 🌱💙 We're really sorry to hear that your order has not yet arrived. We understand how disappointing this can be and want to assure you that we're looking into this situation. If you have any questions or need assistance, please reach out to us anytime.
Warm wishes,
Team Harrogate Organics
“Very slow delivery and the product gave me a very bad itch inside my elbows and behind my knees. Was advised by manufacturer that I should “of” (have) ordered sensitive but was not offered the option. Would not recommend.”
Thank you for your review, Carol. 🌸✨
We're truly sorry to hear about your experience with the slow delivery and the irritation you've encountered. It’s important to us that our products are suitable for everyone, and we appreciate your feedback regarding the sensitive option. Your input is invaluable as we work to improve our service and offerings.
If you'd like to discuss this further or if there’s anything else we can assist you with, please feel free to reach out. We're here to help!
Warm regards,
Team Harrogate Organics
“Purchased the Magnesium Spray after reading some encouraging reviews and was hopeful it would help me. Unfortunately doesn’t work for me. My sleep or restless legs haven’t improved.”
Thank you for your review, Eileen! 🌿💚
We're truly sorry to hear that the Magnesium Spray hasn't provided the relief you were hoping for. It's always disappointing when a product doesn't meet expectations, and we appreciate you sharing your experience with us. Your feedback is valuable as we continue to improve our products.
If you have any further thoughts or if there's anything more we can assist you with, please don't hesitate to reach out. We’re here for you!
Warm regards,
Team Harrogate Organics
Thank you for your feedback.
We're genuinely sorry to hear that our product didn't meet your expectations. It's disheartening when something doesn’t deliver the results you hoped for. Your experience is important to us, and we appreciate you sharing it, as it helps us work towards improving our offerings.
If there's anything more you'd like to discuss or if you have further insights, please feel free to reach out. We're here to listen and assist in any way we can.
Take care,
With Love,
Harrogate Organics x
Thank you for your feedback, Barbara.
We're truly sorry to hear that our product didn't have the desired effect for you. It can be really frustrating when something doesn’t work as expected. We appreciate you sharing your experience, as it helps us learn and improve our offerings.
If you’d like to discuss further or share any additional thoughts, please feel free to reach out. Your insights are important to us.
Take care,
With Love,
Harrogate Organics x
“This is a very unpleasant product, it’s basically just very expensive sticky water that makes you itch so much you can’t sleep!! Such a shame because I had so high hopes for it.”
Thank you for your feedback, Andrea.
We’re really sorry to hear that the product did not meet your expectations and caused discomfort. It’s disheartening to feel let down, especially when you had high hopes for it. Everyone’s skin can react differently, and we truly appreciate you sharing your experience with us.
If you’d like to discuss your experience further or if you have any additional insights, please feel free to reach out. Your feedback is invaluable as we strive to improve and provide the best for our customers.
Take care,
With Love,
Harrogate Organics x
Thank you for your feedback, Barbara.
We're sorry to hear that you didn’t experience the pain relief you were hoping for. It's completely understandable to feel disappointed when results don’t meet expectations. Everyone's experience can vary, and sometimes it takes a bit of time to see benefits.
If you have any further thoughts or would like to discuss your experience in more detail, please don’t hesitate to reach out. Your insights are valuable to us as we strive to improve.
Wishing you all the best,
With Love,
Harrogate Organics x
“Tried every way to gain some relief from this product took the advice on where extra to place it. Made absolutely no difference gave it plenty of time to work. The video is misleading as it makes it looks like instant relief but advice 5 days or more etc. wasted my money for sure hugely disappointed in this product wouldn’t purchase anything else”
Thank you for sharing your experience, Jane.
We’re genuinely sorry to hear that our product didn’t provide the relief you were seeking. It can be incredibly frustrating when expectations are not met, especially after following the guidance provided. We understand that the journey to finding the right solution can sometimes take longer than anticipated.
If you have any additional feedback or insights you'd like to share, we would love to hear it. Your thoughts help us improve and serve our customers better. Please know we're here to support you in any way we can.
With Love,
Harrogate Organics x
Thank you for your feedback, Helen.
We’re really sorry to hear that you didn’t notice any difference with our product. We understand how disappointing it can be when you have high hopes and don’t get the results you were looking for. It’s important to us that our customers feel supported, and we appreciate your honesty.
If you have any more thoughts to share or if there’s anything we can do to assist you further, please feel free to reach out. We’re here to help.
With Love,
Harrogate Organics x
“I bought 3 sprays for myself, father and sister and unfortunately none of us noticed any benefit with regards to sleep or anxiety when using the product.”
Thank you for your feedback.
We’re sorry to hear that you and your family didn’t experience the benefits you were hoping for. We know how important sleep and anxiety support can be, and it can be disheartening when results aren’t what you expected.
If you’d like to share more about your experience or have any questions, please feel free to reach out. Your insights are invaluable to us, and we’re here to help in any way we can.
With Love,
Harrogate Organics x
Thank you for your feedback, Jane.
We’re truly sorry to hear that our product didn’t meet your expectations. We understand how disappointing it can be when something doesn’t work as hoped. Everyone's experience can vary, and we appreciate your honesty.
If you’d like to share more about your experience or discuss alternative options, please don’t hesitate to get in touch. Your satisfaction is important to us, and we’re here to help in any way we can.
With Love,
Harrogate Organics x
“Unable to review as never received the item
Spoke to a representative and was willing to reorder through her but was told I would have to go back online so didn’t bother!”
Thank you for your feedback, Trace. We're truly sorry to hear that you haven't received your item, and we understand how frustrating that must be. We strive to ensure a smooth ordering process for all our customers.
If you’re willing, we’d love to help resolve this for you. Please feel free to reach out to our customer service team directly, and we’ll do our best to assist you in reordering or addressing any concerns you may have. Your satisfaction is very important to us.
Thank you for bringing this to our attention, and we hope to hear from you soon.
With Love,
Harrogate Organics x
Thank you for your feedback, Rebecca. We’re truly sorry to hear that your order didn’t arrive as expected and that you waited indoors all day. We understand how disappointing that can be.
Delivery issues can occur from time to time, and we appreciate your patience. If you need assistance or have any further questions about your order, please don’t hesitate to reach out to our customer service team. We're here to help and want to ensure you have a positive experience with us.
With love,
Harrogate Organics x
Hi Susan,
Thank you for sharing your feedback with us. We're really sorry to hear that you didn't experience any benefits from our product and that your legs felt worse.
We understand how disappointing this can be, and we want you to know that everyone's body responds differently to wellness products. Generally, it's recommended to use our spray consistently for 2-3 weeks to notice results. If you'd like to discuss your experience further or explore alternative options that may suit you better, please don't hesitate to reach out to us.
We appreciate your input and wish you all the best on your journey to finding what works for you.
With Love,
Harrogate Organics x
Thank you for taking the time to share your thoughts with us! We're truly sorry to hear that our product hasn't worked for you. We completely understand that this can be frustrating.
It's important to remember that results can vary from person to person; some may see changes within a couple of weeks, while others might take a bit longer. If you're open to it, we’d love to offer any guidance or support in case you want to give it another try.
We genuinely appreciate your feedback and wish you the best on your wellness journey.
With Love,
Harrogate Organics x
“Pleasant staff, the product arrived quite quickly although not happy that the courier left it on the doorstep.... The item was disappointing - read my review of the Magnesium spray (6.11.24).”
Hi there! Thank you for your feedback and for letting us know about your experience. We're pleased to hear that our staff was pleasant and that your order arrived quickly, but we're really sorry to learn about the issue with the delivery and your disappointment with the product.
It's important to us that our customers are happy not only with our service but also with what they receive. We appreciate your insights and would love to understand more about your experience with the Magnesium spray. If you have any specific concerns or questions, please feel free to reach out. Your feedback is vital as we strive to improve!
Thank you again for sharing, and we hope you have a better experience in the future.
With Love,
Harrogate Organics x
“Since ordering my collagen, I've been trying to find out what type of marine collagen you use. Despite chasing up with a further email I'm still waiting for a reply, and find it hard to believe that your company can't answer this question and is having to go back and ask one of your suppliers. Sorry for this review, but this doesn't inspire confidence in me in relation to your products. As a result I haven't yet opened anything. It's still sitting in the outer box it came in.”
Hi Jeannie, thank you for your feedback and for sharing your concerns with us. We're truly sorry to hear you were unhappy with the information available about the collagen.
We strive to provide clear and prompt communication to all of our customers, and we understand how frustrating it can be to wait for information, especially about a product you’re considering. We have reached out to our suppliers to get the necessary details, as we want to ensure that we provide you with accurate and comprehensive information. We believe we have already gotten back to you regarding this, please feel free to reach out again if you have any further questions. We're here to support you and would love the opportunity to earn your confidence in our product.
Thank you for giving us a chance to address your concerns.
With Love,
Harrogate Organics x
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