HealthBird Reviews

Name: HealthBird
Address: 20871 Johnson Street, Unit 107, Pembroke Pines, Florida
Rating: 4.59

4.6 Rating 75 Reviews

88 %

of reviewers recommend HealthBird

About HealthBird:

HealthBird is the fastest way to secure health insurance that fits the needs of you and your loved ones. Plus, our app makes it easy for you to both track and manage your healthcare essentials.

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Phone:

833-384-2473

Email:

ask@healthbird.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were very helpful and really seemed like they cared. I would recommend everyone to health bird”

Helpful Report

Thank you very much, Jeremiah, for your 5 star rating of HealthBird. We appreciate your recommendation to family and friends, and we look forward to being your first choice for everything health insurance! -HB Team

“Muy buena”

Helpful Report

Muchas gracias :) -HB Team

“The person that I spoke with seemed to care about what I wanted and needed. I'm happy so far. Thank you, Richard”

Helpful Report

Thank you for your review, Richard! We appreciate your time. -HealthBird

“Great plans for any income”

Helpful Report

Thanks so much for your 5-star rating, Horrace! We are glad you've had a great experience so far.

“im not understanding why is this not telling me how much money i will be receiving that was the reason for signing up”

Helpful Report

Hello Kevin, The program you were enrolled in, Affordable Care Act, provides monthly subsidies that go towards the payment of your health insurance plan. You are receiving a monthly subsidy. The money is not distributed directly to the person enrolling for their own personal use. Rather, it is paid directly to the insurance company on their behalf. We cannot disclose your personal information here. However, if you would like to know how much subsidy you are receiving monthly at this time, you can contact us and speak with one of our licensed team via +1 (833) 384-2473. Thank you, HealthBird Team

“The customer service is very good. But I don’t like that they don’t have full coverage.”

Helpful Report

Hi there, Thank you for leaving us a review. We would be happy to look into this and provide more insights your specific plan and share more about dental, vision & hearing coverages. Just give us a call at (833) 384-2473 or email hello@healthbird.com Thank you!

“It was a very easy and painless process. The communication was great. I look forward to Future dealings with HealthBird.”

Helpful Report

Hi Shawn, We are very happy to hear that. Thank you for the review and for kind words! Please know we are here to help you & your loved ones with their health insurance needs. P.S. Don't forget to download the HealthBird app to make the most out of your coverage.

“They were very nice people and I really appreciate the time they spent with me. Thank you for your service.”

Helpful Report

Thank you, Angelica! Your review means a lot to us! Please mention HealthBird to your friends & family during this upcoming Open Enrollment. We would be happy to help them all.

“Can't give you a review don't know who you are. If there's a company supposed to be sending me out a card I haven't got.”

Helpful Report

Dear Otis, We appreciate you taking the time to share your feedback. We are the company that assisted you in getting health insurance, you spoke with us over the phone a few days ago. Typically, it takes about 10 business days for insurance cards to arrive via mail. We noticed that you recently enrolled with us just a few days ago, so we kindly ask for your patience for a little while longer as your cards make their way to you. In the meantime, please remember that we are here to assist you with any immediate concerns or questions you may have. You can reach out to us via phone at (833) 384-2473 or through email at hello@healthbird.com. Your satisfaction is important to us, and we're always ready to assist you. Thank you for choosing Healthbird!

“When I called I was hung up on twice!! and when I called the 3rd time I was told since I had insurance through market place I did not qualify for anything else! really? I struggle monthly to pay my bills because every is so high! I have to work 2 jobs to make ends meet. Ya'll are a JOKE!! Plus he tried to sell me more insurance!???? REALLY??!!”

Helpful Report

Hello Michelle, Thank you for sharing your feedback with us. Your experience is not the experience we work to provide for our customers. So please allow me a moment to explain why we may not have been able to assist you with enrollment in a health insurance plan. As we initially explained, if you are already enrolled in a health insurance plan through the Marketplace, you have already received a subsidy through the Marketplace for that plan. Under ACA rules and regulations, a person enrolled in qualifying health plan cannot be enrolled in a different or competing coverage, such as a plan that employer-sponsored, Medicaid, Medicare, CHIP, VA , TriCare, or another individual plan through the Healthcare Marketplace. Since you were already enrolled in a qualifying health plan, we could not help you apply for more savings for a different plan. What our licensed agent may have inquired about - is your interest in filling in the gaps of your current plan. Typically, plans in the Marketplace have no or very limited coverage for things such as dental services which under Marketplace regulations it is not considered an essential health benefit. So, we try to offer our clients affordable ways of filling in that gap in coverage through supplemental plans that help them avoid paying hundreds of dollars out of their pocket for important services that are not considered essential in their qualifying health plans. We hope this explanation has shed some clarity and if you need further clarification we would be happy to assist via call (833) 384-2473 or email hello@healthbird.com Alfredo Dominguez Member Concierge Manager

“Very caring,on top of everything, thank you”

Helpful Report

Michael, Thank you for your review.

“Great thank you”

Helpful Report

Angela, Thank you for the review!

“Great customer service”

Helpful Report

Thank you for your review! We value your input!

“It was okay. I still haven’t learned anything about my cash benefits”

Helpful Report

Hello Michael, We appreciate you taking the time to share your feedback with us. We're sorry to hear about your concern, and we'd like to address it as best as we can. While we don't offer cash benefits, but instead assist your to enroll in health insurance and help you with the utilization of it, we would like to understand your specific issue better. Please don't hesitate to reach out to us via email at hello@healthbird.com or give us a call at (833) 384-2473 to provide more details about your situation. Your input is valuable, and we're committed to assisting you in any way we can.

“I have yet to receive anything from you.”

Helpful Report

Dear Robin, We appreciate you taking the time to share your feedback. Typically, it takes about 10 business days for insurance cards to arrive via mail. We noticed that you recently enrolled with us just a few days ago, so we kindly ask for your patience for a little while longer as your cards make their way to you. In the meantime, please remember that we are here to assist you with any immediate concerns or questions you may have. You can reach out to us via phone at (833) 384-2473 or through email at hello@healthbird.com. Your satisfaction is important to us, and we're always ready to assist you. Thank you for choosing Healthbird!

“Very good!”

Helpful Report

Thank you for the review, Adan!

“I thought the video was very moving I understood where she was going with what she was saying it was actually a wonderful thing and I heard it at just the right time so I definitely going to give you guys a good rating I enjoy it plan on coming back and visiting more videos thank you and appreciate you courtesy and kindness have a blessed day blessed day”

Helpful Report

Hi Jason, Thank you for your review. We would love to invite you to join HealthBird ambassador program. Please see details here: healthbird.com/ambassador Have a wonderful day!

“Micheal was very thorough on the information.”

Helpful Report

Thank you for the review, Joyce!

“Love it great agent 😃 easy to get you the right health care plan”

Helpful Report

Thanks for your review, Becky! We'd greatly appreciate more details on how we can earn a 5-star rating from you. Our Co-founder will be in touch with you shortly, meanwhile feel free to let us know if we can assist with anything else.

“I don’t have health benefits”

Helpful Report

Hi Jerry, Thank you for the review. Our specialist called you earlier to assist. Please give us a call (833) 384-2473 or email hello@healthbird.com and we would be happy help.

HealthBird is rated 4.6 based on 75 reviews