The Hearing Shop Reviews

Name: The Hearing Shop
Address: 2 The Oaks,, Guildford Road, Loxwood, West Sussex, West Sussex
Rating: 4.85

4.9 Rating 39 Reviews

97 %

of reviewers recommend The Hearing Shop

Company Reviews

Info

Visit Website

Phone:

0808 208 5154

Email:

info@hearingshop.co.uk

Location:

2 The Oaks,,
Guildford Road, Loxwood,
West Sussex
West Sussex
RH14 0SF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Now at that time in my life I needed hearing aids. I thought twice when advised of the cost of a pair of aids to suit my life style needs. Coming home slightly deflated a quick google search and I came across The Hearing Shop, thinking this is too good to be true I contacted them via e-mail and got an immediate response from Bev saying they can help me with what was needed. Ordering was easy and Bev kept me informed from receipt of order to delivery. Delivery was quicker than the high street retailer and the follow up calls to ensure I was happy with my aids is reassuring. Highly recommend The Hearing Shop and can confirm the support is better than the high street retailer.”

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Posted 1 year ago

“So Pleased to have found The Hearing Shop.That sounds fake but I genuinely am pleased. Having been "messed around" for a long time by a high street company who tried to "amplify" my hearing this service is a breath of fresh air. Thank you. I knew exactly what I wanted and now I have them.”

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Posted 2 weeks ago

“Finally took the plunge after years of declining hearing and so glad I found this company. Less than half the price of my local supplier and my contact Bev was wonderful in clearing up minor problems and sending out further equipment to make wearing more comfortable”

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Posted 1 month ago

“After several years of denial, I finally admitted that my hearing was in need of some assistance. Following the unsolicited opportunity for a free hearing test, I took the plunge and discovered the harsh facts. I was offered a hearing aid by my local audiologist, but nearly fell of my chair when informed of the cost! However, after some diligent research, I found The Hearing Shop, an independent online supplier, whose representative Bev was very helpful in explaining my options against my audiology report and supplied my needs at less than half the original quoted price and a number of helpful explanatory videos and full email/telephone follow up support. My hearing aids are directly connected to my phone with optional music streaming capability and have overnight rechargeable batteries. I’ve been wearing them for several weeks now and the difference is remarkable. I can hear simple sounds that I had forgotten about, like the birds tweeting in the garden. I couldn’t have asked for better support from The Hearing Shop. I would recommend anyone who feels that their hearing might need support to take the plunge and contact The Hearing Shop and discuss your options. I feel sure that you will be really glad that you did.”

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Posted 1 month ago

“Having been a little anxious about buying such items on line, we have been very pleased indeed with both the hearing aids (Resound Vivia 9) and, perhaps especially, with the careful and comprehensive care that Bev, the audiologist, showed us. She listened, advised and then delivered in a way which could scarcely be improved upon, and we are very grateful to her, and to the company she representds so ably.”

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Posted 1 month ago

“Excellent service and advice. Also worth noting very competitive price as well.”

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Posted 2 months ago

“Great service, excellent products and quick to provide support when needed. I can throughly recommend The Hearing Shop”

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Posted 5 months ago

“Their services both before and after I made the purchase was fantastic!! I'll definitely be returning for my next set of hearing aids.”

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Posted 6 months ago

“Very friendly and clear appraisal for the choice of hearing aid to suit my requirements. Reassuring follow up and after sales service. Special mention to Bev who looked after me.”

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Posted 7 months ago

“Excellent service and support. Highly recommended.”

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Posted 7 months ago

“I hesitated about spending a not inconsiderable sum on the Phonak Sphere i70 hearing aids from The Hearing Shop. I need not have worried. The price was VERY significantly less than buying from a high street chain and the service, patience, on-line assistance and follow-up from Bev (the audiologist) was beyond compare. I have now had the aids for about six weeks and they, together with Bev's guidance and advice, are doing what was needed to restore my hearing to something approaching a 50 year old. Not bad for an 80 year old! The only thing I would add is that the Phonak app on a smartphone is a big advantage in order to get the full benefit from these aids.”

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Posted 11 months ago

“If I could less than one star I would. I looked at their website and had further questions which I raised via their 'contact us' page. I received a short email back from David with a link to their website and not answering any questions I raised. If they dismiss people this easily prior to taking money off them I dread to think how unhelpful they would be once they did have your money. They certainly are not going to get mine - stay away.”

Helpful Report

Posted 11 months ago

Hello, Thank you for your feedback. Regarding your comments, we sent you a link to a page that specifically answered your questions, not just a link back to the website. Our service is not suitable for everyone, therefore we are highly selective about "who we take money from" and it was evident from your emails that you would not be a suitable candidate. I am sorry that we were not able to help you. For those who do go on to be our customers, you can read our many positive reviews to see how well they are looked after. Kind regards, David

Posted 11 months ago

“Beverly was very professional and patient. I am delighted with my new hearing aids and would definitely recommend the hearing shop”

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Posted 1 year ago

“Fantasic speedy service all round with immediate followup from the Audiologist Bev. How refreshing after atroious service from a major high street outlet. If, like me, you are cautious about going online, don't worry! Having taken the plunge, I can highly recommend The Hearing Shop, wishing that I'd gone to them first.”

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Posted 1 year ago

“Very friendly consultations with my audiologist Bev, no real problem,the whole process was very straightforward. The hearing aids Bev recommended seem to suit my particular situation and are working really well. The Signia App is very easy to use with plenty of useful videos on how to use and maintain the hearing aids but although personally I didn't have a problem configuring the setting on my iPhone to customising it for my own use , I could see why some people would . So a few links to some useful videos would certainly be of help to others”

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Posted 1 year ago

“I am very happy with my hearing aids. The service I received from Bev was outstanding. She went above and beyond to talk me through the process of purchasing on line and how to set thd hearing aids up. I would thoroughly recommend The Hearing shop to anyone thinking of purchasing hearing aids on line. Thank you again for such quality service!”

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Posted 1 year ago

“Prices are very competitive and Bev has been amazing with her support, helping me to find the right solution and to work with me on the setting to gain the best from the choices made”

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Posted 1 year ago

“Beverley was very helpful and kept me informed every step of the way. I would not hesitate to recommend The Hearing Shop to friends and family.”

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Posted 1 year ago

“My first pair of hearing aids and they are a significant investment so it was great to find The Hearing Shop with such great deals! They answered all my questions, helped me make my mind up on which ones to get too. Delivery was easy, came pre-programmed to my hearing levels/requirements and after sales care has been great too. Really glad to have found them!”

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Posted 1 year ago

“Beverly was outstanding in her knowledge of what my requirements were From ordering to delivery was very quick and follow up service excellent”

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Posted 1 year ago

The Hearing Shop is rated 4.9 based on 39 reviews