“I recently made a purchase online and was very happy with my purchase from Heavins. I normally like to shop local and 8n store but with the product unavailable I went online and had mu purchase is no time at all. Because of this I would get more products online.”
“First review based on customer service: had to call Heavins today due to receipt of a product which was badly roughed up during transit. Such a pleasure to deal with Tadgh, a lovely genuine customer service rep who wanted to resolve the issue as best he could. Excellent communication, so courteous and would have me returning to Heavins based on his manner alone. Happy to leave a separate review once product issue is satisfactorily resolved. Thanks”
“My recent purchase experience with Heavins was a seamless experience.
Credit where it's due.
Prompt delivery and excellent communication.
Couldn't ask for more.
Thanks.”
“Unfortunately, I had a very poor experience with this company. Bought a product online worth €250 which arrived flatpack and no reference to this on a call or on the website. Product was also delivered via An post who just dropped delivery note and did not attempt to ring me when they were outside. When i opened up the packaging after having to collect it from depot, there was a very evident manufacturer fault at the side if the table. Collection return was very quick and organised via An Post. Awaiting refund currently.”
English
