Hollands Country Clothing Reviews

Name: Hollands Country Clothing
Address: William Swindells Limited, Disley Hall Farm, Corks Lane, Disley, Cheshire East
Rating: 4.71

4.7 Rating 7,697 Reviews

93 %

of reviewers recommend Hollands Country Clothing

4.7

Based on 7,697 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Hollands Country Clothing 5 star review on 29th November 2023

Robert

Anonymous // 01/01/2019

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English

“The item fitted perfectly and arrived expediently.”

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Posted 1 year ago

“Excellent quality, made in England which is a significant plus and delivered on time.”

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Posted 1 year ago

“I’ve shopped with you a few times in the past and had no issues. However, this time has been a bit of a shambles. I placed an order before Christmas for a pair of trousers for my daughter with a delivery time of 5-8 days. When they hadn’t arrived over a week an a half later, I emailed you to ask where they were ? I was only then informed that there was an issue with the warehouse ordering. I’m still waiting for my order to be delivered nearly three weeks after my initial order. To say the least, I’m not very happy with the service provided this time round.”

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Posted 1 year ago

Hello, Thank you for taking the time to share your experience with us. I genuinely apologize for the delay you’ve faced with your order this time around. We completely understand how disappointing it can be not to receive your purchase as expected, especially around the holidays when timely delivery is so important. Your feedback regarding communication is valuable, and we will definitely work on being more proactive in informing our customers of any issues that arise. I appreciate your past support and am truly sorry that we fell short this time. I have issued a refund for the delivery charge to apologise for this issue, the funds should be back with you within 2-4 working days. Kind regards, Hollands

Posted 11 months ago

“Good gear,good prices”

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Posted 1 year ago

“Great company to purchase from, ordering and returns are straightforward and customer service is excellent ! Quality of goods also excellent Can I give 100 out of 10 !”

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Posted 1 year ago

“Needed new wellies,these were discounted I still struggle to think of spending over a £100 on wellies, so got these comfortable, and my feet don't get wet so all good so rar”

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Posted 1 year ago

“as described, good price, prompt delivery”

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Posted 1 year ago

“Hollands is one of my “go to” stores whenever I am looking for an item of outdoor clothing. The quality is always excellent and of good value. Delivery is not always the quickest but very reliable.”

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Posted 1 year ago

“Very good quality.”

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Posted 1 year ago

“Comfortable boots”

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Posted 1 year ago

“The navy gilet was ordered but never got sent so difficult to review!”

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Posted 1 year ago

“Very pleased with my coat very well made”

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Posted 1 year ago

“Customer service is excellent. Quality of products is excellent. Item’s are always sent within days of ordering . I wouldn’t go anywhere else”

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Posted 1 year ago

“Good price for the men’s Hunter boots, arrived in good time and email updates to confirm were good.”

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Posted 1 year ago

“Great product, great service.”

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Posted 1 year ago

“Stumbled across this brand but so glad I did”

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Posted 1 year ago

“Product never arrived. Listed as delivery in 3-5 working days. I chased after 8 working days to be told it was out of stock. Zero proactivity.”

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Posted 1 year ago

Hello, Thank you for your feedback. I am so sorry that you have not have a positive experience with us. We try our best to manage our inventory as best we can and reach out as soon as any issues arise. This does become more difficult during the peak period but we absolutely should have been able to let you know sooner, I am so sorry that we weren't able to. I can see you have contacted our team who have cancelled the order and we also sorted a small gesture of goodwill for you to compensate further. I am so sorry again and thank you for your patience. If you need any further assistance please let us know. Kind regards, Hollands

Posted 11 months ago

“got a pair of boots from Hollands , they arrived on time and fitted perfectly , the service from online order to my door delivery was so efficent . I thoroughly recomend this company and would not hesitate to use them again , I'm so glad i didnt go the Amazon route . Thanks guys for great service.”

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Posted 1 year ago

“I am very pleased with my waterproof coat it looks smart and is as it says waterproof and windproof.”

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Posted 1 year ago

“Have ordered several items from Hollands now and always get first class service and delivery.”

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Posted 1 year ago

Hollands Country Clothing is rated 4.7 based on 7,697 reviews