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Hollands Country Clothing Reviews

4.7 Rating 7,636 Reviews
93 %
of reviewers recommend Hollands Country Clothing
4.7
Based on 7,636 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Products and service from Hollands were excellent Just a shame you use Royal snail Mail for delivery
Helpful Report
Posted 1 year ago
Happy with their service, though the jacket I had ordered turned out to be too big for some strange reason (I had lost a bit of weight but size should still have fitted!). They do need to learn from others such as Brook Taverner who box their items properly and make returns or exchanges super easy - just my tuppence as aware this is a small family firm who should be supported.
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Posted 1 year ago
Only outlet I could find XS sailing gloves but they took a while to arrive - agreed in sale postage so to be expected.
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Posted 1 year ago
Perhaps Hollands could communicate with their supplier / manufacturer Bridgedale to inform them that their heavyweight Summit mens/unisex woollen walking socks are not what they once were. Today they are fine socks which are quite costly but they are not heavyweight when compared with their predecessors. I preferred the originals with their thickness of what I believe is called merino wool. Mine are more than 10 years old and I still wear what is left of them, but I needed replacements and still do need some. I tend not to return good clothing and I will wear the new 'reduced thickness' formula albeit that they are not ideal for me.
Helpful Report
Posted 1 year ago
I bought 2 items and subsequently returned 1 of them due to wrong size being shipped. Return/refund processed quickly but not sure why customer should pay the £4 returns charge when it was not my fault the wrong size was sent in the first place. Also, when ordering one of the items was "in stock" and the other said "3-4 days for despatch". When chasing the first item I was then told that both items were then on 3-5 days delay before despatch. This is a bit confusing for customers. If it's in stock then should really ship immediately. Otherwise would have been 5* as emails/contact with the company were good. Will buy from here again...but will be more aware next time in terms of delivery times.
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Posted 1 year ago
No problem with the service from Hollands, its the Harkila Boots that are Disappointing.
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Posted 1 year ago
A good choice of good quality clothing.
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Posted 1 year ago
Very pleased with the jacket, the delivery by Royal Mail was good. The only minor gripe I have is the delivery time which was over 2 weeks
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Posted 1 year ago
Well made. As advertised.
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Posted 1 year ago
Good service nice product delivered when they said it would be
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Posted 1 year ago
Bought a heated gilet as a birthday present. Unfortunately the battery pack was made in China and failed after only 9 months. Holland Country Clothing however replaced it without hesitation. Thank you.
Helpful Report
Posted 1 year ago
Over all 4 because ••••Great product's, great prices, the best customer services I have encountered, Just one negative sadly, the time for delivery, returns and exchanges is painfully slow, nearly 3 weeks! in my experience and so late that the event I had ordered for had happend. The site says there may be a delay if goods need to be ordered in. Very pleased with my purchases anyway. Thank you
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Posted 1 year ago
Responsive and although the exchange was successful it took longer than expected.
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Posted 1 year ago
Ordered and delivered as per your site dates. Could have faster as it took 8 days.
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Posted 1 year ago
Arrived safely and securely. Already being worn and super fit. Would recommend.
Helpful Report
Posted 1 year ago
Delivery as expected and arrived on time. Was rather surprised that the delivery ended up costing so much when spending over £100 on items.
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Posted 1 year ago
Good on price and quality. Very pleased with the purchase of 3 shirts.
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Posted 1 year ago
Items were as described, gloves are great. Delivery took longer that expected.
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Posted 1 year ago
I had a problem with the order, which is still bouncing around the Royal Mail, contacted Hollands clothing explaining the problem and they resent the order straight away, which arrived 2 days later. Not sure I’m ever going to see the original order.
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Posted 1 year ago
Very pleased with my new waterproof mac - light weight and windproof so perfect for this wet spring weather and I can be seen when walking back from the tube station at night. Delivery was a little slower than expected - allow at least 7 working days - so wasn't sure it would arrive in time for my travels. Good quality product and good value.
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Posted 1 year ago
Hollands Country Clothing is rated 4.7 based on 7,636 reviews