Hollands Country Clothing Reviews

Name: Hollands Country Clothing
Address: William Swindells Limited, Disley Hall Farm, Corks Lane, Disley, Cheshire East
Rating: 4.71

4.7 Rating 7,657 Reviews

93 %

of reviewers recommend Hollands Country Clothing

4.7

Based on 7,657 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Hollands Country Clothing 5 star review on 29th November 2023

Robert

Anonymous // 01/01/2019

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English

“Very good website and prices much less than on others. Was notified on delivery timescale and items arrived well packaged. Had to return a couple of items due to sizing but was refunded promptly. Will use again for sure. Highly recommended. Thank you”

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Posted 2 months ago

“Ladies night dress, the fabric itself is good quality however the number of panels used make it uncomfortable, in addition the buttons are too big for the holes making it impossible to fasten, would not recommend”

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Posted 2 months ago

Hi Mary, Thank you for taking the time to leave your feedback. We’re really sorry to hear that the dress isn’t comfortable due to the panel design and that the buttons don’t fit the buttonholes. This isn’t what we want for our customers, and we understand how disappointing this must be. If you’d like and if the items are unworn, please contact our Customer Service team so we can arrange a return or discuss a suitable alternative. We’ll also pass your comments to our product team to review the design and fit. Kind regards, Hollands country Clothing Liebe Grüße, Team Hollands Country Clothing

Posted 1 month ago

“The tops I bought are ideal,warm and comfortable although despatch could have been quicker had to chase up the order to get a tracking number”

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Posted 2 months ago

“Just what l wanted, fits great and colour is fine. Arrived on time and quick, well done”

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Posted 2 months ago

“Excellent products and quick delivery times”

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Posted 2 months ago

“Yea the service was great and the items to im ordering some more items soon”

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Posted 2 months ago

“Only had the wellies a few weeks and already leaking. My feet are soaking wet. Absolute load of rubbish”

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Posted 2 months ago

Hi Michelle, Thank you for taking the time to leave your feedback. We’re really sorry to hear the wellies are leaking after only a few weeks. That’s not what we want for our customers, and we understand how frustrating this must be. We haven't received any communication from you regarding this. If you are still having an issue with the boots please get in contact with our Customer Service team and we will be happy to assist you with this. Kind regards, Hollands Country Clothing

Posted 1 month ago

“amazinf products at reat prices, customer service was fantastic, 2 returns and a refund (it didnt fit!!) and went really smoothly, cannot fault, i will continue to buy, thankyou”

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Posted 2 months ago

“You guys rock. I ordered it one day, you processed the next and posted it Day 2. On the 3rd day it’s on the porch. Absolutely Brilliant. Wish you had a shop in the U.S. and Canada. Hint hint. 5 Stars”

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Posted 2 months ago

“Excellent choice and quality at very reasonable prices. Very pleased with my purchase”

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Posted 2 months ago

“Love my new shooting socks. Just what I wanted.”

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Posted 2 months ago

“Quick to exchange to smaller size / very happy with my purchase - great service”

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Posted 2 months ago

“Extremely disappointed. Hollands can’t be bothered to check orders before sending and hugely wasted my time sending me 2 different boots in a box. I tried calling over a couple days and couldn’t get anyone to answer the phone. I emailed multiple times and they take so long to reply to any messages and keep using excuses about “internet problems.” They then finally send me a link to apply for a refund, but the refund doesn’t include a refund for the £5 postage! It’s not my fault Hollands sent 2 different boots! After many painful emails, I finally got my refund and no correct boots due to them now being “out of stock.” Huge waste of time and not a good first impression. Will never make any purchases from them again! Awful customer service. No offer of a discount code for wasting my time, nothing.”

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Posted 2 months ago

Hi Annie, Thank you for your feedback. We are so sorry to hear you had an issue with your order. Unfortunately when you were trying to contact us via phone, there was a genuine issue with our call system. A Nationwide internet outage unfortunately did take our phone system down, there was nothing we could to do to prevent or resolve this. It was not just our company affected, multiple other retailers including Amazon were affected by this issue. When we sent over the return link we had asked you to confirm when the return had been put through the portal so we could personally arrange to have your item refunded in full. We understand and appreciate this was not your fault and wanted to make sure you were refunded in full, I can only apologise for the confusion caused with the emails. I can see your item has since been returned and refunded in full, we are so sorry this happened and are taking necessary steps to prevent this happening in the future. Kind regards, Hollands country Clothing

Posted 1 month ago

“very satisfied with the product and service Thankou”

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Posted 2 months ago

“Arrived in time advised.”

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Posted 2 months ago

“As a first time buyer, delivery was efficient, had to do an exchange, completed with ease via the internet. Will definitely purchase in the future.”

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Posted 2 months ago

“Good item will do the job well at a reasonable price”

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Posted 2 months ago

“I ordered and paid for a deerhunter game keeper pro turf coloured, as said on your website, then for whatever reason I got an email to say you haven't got one. My daughter looked for one, your website saying still available. Something needs updating. And you take the money in a blink, and take a wk to refund. So you can see, slightly frustrated Andrew”

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Posted 2 months ago

Hi Andrew, Thank you for your feedback. We are very sorry for the confusion caused with the colour. When we received the order it came through to us as the Peat colour, I can see the coat has since been returned for a refund. We apologise for the time it took to process your refund, we aim to process all returns within 5 working days of receipt. We really appreciate your patience and understanding. Kind regards, Hollands Country Clothing

Posted 1 month ago

“Brilliant”

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Posted 2 months ago

“Always quality items bought. Will continue to shop at Hollands Country Clothing”

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Posted 2 months ago

Hollands Country Clothing is rated 4.7 based on 7,657 reviews