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IgluCruise Reviews

4.8 Rating 2,923 Reviews
94 %
of reviewers recommend IgluCruise
4.8
Based on 2,923 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.1 out of 5
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About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

Unit 6 Quay Point,
Northarbour Road,
Portsmouth
Portsmouth
PO6 3TD

How do I contact IgluCruise?
(2 months ago)
You can contact IgluCruise by Email, Telephone and Live Chat.
(2 months ago)
96.34%
Industry Average
I booked the wrong cruise I wanted 16 nights instead of 15. I rang and spoke to Sue in customer services who was so helpful and got everything changed for me at no extra cost. She went above and beyond to get it sorted for me. So from my experience the customer service was second to none and as for Sue she is a credit to your company
- Diane H
great prices and information. Prompt customer service
- Alan Threadgold
Easy to use web site, and it was a seamless experience, with great customer service.
- Paul Hummel