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IgluCruise Reviews

4.8 Rating 2,909 Reviews
94 %
of reviewers recommend IgluCruise
4.8
Based on 2,909 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.1 out of 5
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About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

How quickly does IgluCruise resolve customer queries?
(20 hours ago)
Greater than 40% of reviewers feedback is IgluCruise resolves customer queries within an hour.
(20 hours ago)
96.17%
Industry Average
We rang for a last minute cruise that was almost sold out for the cabins we could afford. The decision process and all the things we needed to do were either completed or fully explained with just the one easy call to Bethany Ellis. We have used Iglu before and will continue to do so whilst the service and price deals remain so good.
- Customer
Great service from Iglu and Leanne who listened to what we wanted and tailored the package to our requirements. Very helpful and every part of the package was explained in full.
- Robin Moseley
No messing about excellent customer service and best prices
- Karen O'Rourke