“Don’t buy these adapters!
I bought both the 45 and 90 degree adapters. On the first set I received one of the flanges cracked when I mounted it for the first time. The other adapter didn’t fit at all.
At first I got a quick response they would send me another set and that I would have to let them know if I had to pay import taxes for this second set.
Indeed I had to pay another 60€ import taxes but when I let them know, I never got an answer from them, even after reminding them.
Poor customer service. At first these andapters looked like a good alternative to the Festool sander with angular adapter. However, for the total cost I payed (products + 2x import taxes) compared to the quality of the products I would rather have invested more for a proper Festool solution.”
“really bad, I've been waiting for the product for almost 1 month and there is no news about where it is.
at ilukatools they only know how to make excuses.
In other times they would have done a good job but I can say that today I do not recommend them!”
Hi Manuel,
I have emailed you with the tracking number twice and here it is again, https://www.correos.es/es/es/herramientas/localizador/envios/detalle?tracking-number=LO322080088GB
I can see that it arrived in Spain on the 8th Decemeber. I have no control over the shipping company - please accept my apology dury this busy time, I'm sure it will arrive soon. If for some reason it is returned then I will choose a different shipping company or give you a full refund.
Thanks for your understanding and Merry Christmas,
Dan
Iluka Tools
