“I would like to say that I considered taking out this policy for personal reasons and was slightly apprehensive about the transaction. I would like to say that Vanessa the young lady I was dealing with was utterly fantastic, helpful, understanding, patient and very professional.
Had it not been for her compassion, I might have not bothered.
She was charming
Sandy martin”
“Very informative, helpful. Lots of useful information given..I would definitely recommend. Laura especially who dealt with my enquiry was very knowledgeable and has excellent customer service experience.”
“Extremely helpful and very professional but friendly too!! Explaining everything I needed to know and answered all my questions very very happy with the service!”
“I spoke with Ashley Papworth and he was lovely. Very informative, answered all of my questions , had great patience with me when I didn’t quite understand something ☺️ I give him a 10 /10 rating.
Regards Heather Godding”
“Thankyou Laura, very helpful and a pleasure speaking to you. Just had 1 issue with customer feedback when it was sent through via email which it would not let me complete when I opened it, it was the same with the probate forms? 4 stars all the way
I'll get in touch with L&G regarding trustees. Thanks again”