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In The Light Urns Reviews

4.7 Rating 4,982 Reviews
93 %
of reviewers recommend In The Light Urns
4.7
Based on 4,982 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read In The Light Urns Reviews
The urns were Amazing. My son was only 27 but he loved dino's sine he was 4 years old. Thank you so much for doing a great job.
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Posted 3 years ago
The urn is absolutely stunning... I was so happy to find an urn that reflected my father's love of airplanes, that is elegant, sturdy, and beautiful. The customization with his name came out better than I thought it would. I am so thankful that I was able to see a mock up before making my final decision because it gave me the peace of mind that we were making a good choice. The price was manageable, and it shipped in a box with padding that kept it super protected. Also, the customer service was quick and friendly.
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Posted 3 years ago
Very nice urns. And reasonably priced for as nice as they are. Shipped very quickly.
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Posted 3 years ago
I was very pleased with it. Everyone at his service really liked it. Thank you for making something very sad better.
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Posted 3 years ago
Susan, it is a great urn, I know my brother would be glad to know that is his final resting place. Thank you.
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Posted 3 years ago
The person I dealt with was very helpful and I received my ordered in a short period of time considering it came to Canada. The only suggestion I would make is to make the pendants larger. 😃
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Posted 3 years ago
I gave my daughter the fish charm and necklace. 6 months ago, we lost my dad (her Pops) and he loved fishing. She wanted a fish necklace. She loved it when I gave it to her.
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Posted 3 years ago
The charms and the necklaces are absolutely beautiful we couldn't be any happier we had an urn the football on and they painted the Rams helmets on the urn and it is absolutely BEAUTIFUL!! They did a wonderful job painting it we cannot be any happier everyone that received a necklace is very happy we have been telling all of our family and friends about you so glad we found you online we are waiting for the business cards and trust me they will all be given out thank you again for doing such a beautiful job on that urn I know Jim would absolutely love it
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Posted 3 years ago
I had a great experience with The Light Urns. My brother recommended you. Everybody was super nice and kind. I did call and do a second order and I could not find my wing charm. The gentleman I talked to said he would ship me another one right away. I was curious to know if he forgot? I have not received it yet. But, working with you was a pleasure. Thank you!
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Posted 3 years ago
The pendant I ordered looked better than I expected my husband would have loved it Thank you
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Posted 3 years ago
I just received my sons new urn and I’m very pleased with it thank you guy so much for understanding and helping me with getting him his new urn !
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Posted 3 years ago
High quality product! Very ubique and personalized designs. My whole family loves the urn we purchased for my stillborn daughter. Fast shipping. Packaged well.
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Posted 3 years ago
Sometimes words do not give the complete credit a person is searching for to give. I will try though. The absolute care and concern this business put forth in our time of this need was without question, astonishing! There was always a sense of real customer concern with us. There was a small issue due to "shipping handling" that In The Light Urns took care of without question and a new urn was sent overnight. There was there no fault in the packaging! The final product is what we intended to get, my family is very happy. Thank you to everyone involved with this process. Paul & Family.
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Posted 3 years ago
The product was beautiful. Fast shipping
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Posted 3 years ago
Looked very nice. I personally set it gently in the water, a calm lagoon behind our house. Even though I had a small issue, everyone thought it was beautiful. I brought it up to the company & they responded professionally very quickly. I paid for expedited shipping & it arrived right on time. Thank you for making a sad & stressful time so much easier. Carolyn Waters
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Posted 3 years ago
Second purchase, first for my husband and then for a friend, completely satisfied with both purchases
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Posted 3 years ago
The urn I purchased was exactly what I was looking for. The ordering process was very easy and the product was received in a timely manner. I would definitely purchase again.
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Posted 3 years ago
Beautiful keepsake urns. Arrived quickly.
In The Light Urns 5 star review on 25th August 2022
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Posted 3 years ago
I love the urn it is perfect. The only problem was I paid the extra money to get it in 3-5 business days and it came in 6. I got it 2 hours before the funeral. I still got it before which is why I'm giving a 5 star and I will be telling people about where I got it and will go thru u again. Just not on a tight schedule.
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Posted 3 years ago
I was very satisfied with my purchase. The instructions were very easy to follow. The pendants were very pretty ,and the girls were very happy with them.
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Posted 3 years ago
In The Light Urns is rated 4.7 based on 4,982 reviews