In The Light Urns Reviews

Name: In The Light Urns
Address: 7143 West Pershing Ct., Visalia, Visalia
Rating: 4.71

4.7 Rating 4,982 Reviews

93 %

of reviewers recommend In The Light Urns

4.7

Based on 4,982 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

In The Light Urns 5 star review on 12th January 2024

283

Anonymous

Anonymous // 01/01/2019

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“The urn is perfect and the company has excellent communication and shipping is fast! The quality is immaculate. Thank you all soo much!”

In The Light Urns 5 star review on 19th February 2022

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Posted 3 years ago

“My dad was a huge model train enthusiast and when he passed recently, we wanted something special and unique, just as he was. This urn with the train on top is more than we could have hoped for. Beautiful craftsmanship and I'll bet dad was very happy we chose this to remember him by.”

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Posted 3 years ago

“It was easy to order and delivered quickly. The urn it's self is beautiful.”

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Posted 3 years ago

“Thank you In The Light Urns for correcting Fedex's loss of your original shippment. My daughter will be pleased.”

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Posted 3 years ago

“I do love the toolbox urn. I do think that it needs to be able to be opened like a regular toolbox as it does have the latches. And shipping time needs to get just a little bit better since it took 13 14 days to even get my items shipped...”

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Posted 3 years ago

“The quality on the stainless steel bar urn is great. I liked it so much I ordered more to give out as remembrance tokens to my son's close friends.”

In The Light Urns 5 star review on 18th February 2022

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Posted 3 years ago

“Hi Susan I haven’t received it yet, but when I do I will write a review”

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Posted 3 years ago

“Absolutely beautiful”

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Posted 3 years ago

“Was truly happy with my order. Have my mom and dad side by side. Thank you for your srvice.”

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Posted 3 years ago

“I had a very poor experience. I needed to have the urn for the viewing of my brother and it simply didn’t happen. I called before making the purchase to ensure the timeline could be met. After purchasing, I called to get confirmation that it would make it when I found out the engraving machine broke. I asked if I needed to go elsewhere but I was continuously reassured that the urn would arrive on time. Ultimately it showed up a day late to my disappointment and the disappointment of my entire family. I was sold a bill of goods that simply didn’t deliver.”

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Posted 3 years ago

Hi Scott, I am very sorry that we fell short with your order. This is something that we never aim to do and are deeply regretful that this happened with you, as we know that this is a very important item and that it was a time sensitive issue. We have tried to contact you numerous times in regards to this, offering multiple solutions hoping and trying to make this right for you as we never like to see our customers unhappy or unsatisfied. Please contact us back in regards to this at cs@inthelighturns.com and or (800)757-3488

Posted 3 years ago

“Philadelphia Eagles earn was even better than I was exspecting!”

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Posted 3 years ago

“This urn made the Celebration a lot better.”

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Posted 3 years ago

“Very beautiful and perfect for our baby”

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Posted 3 years ago

“I purchased the Motorcycle Urn for my husband who was a big Harley Davidson man, The family and friends loved it. Spoke with customer service who insured me that It would be delivered in time for his service. I loved the craftmanship of the Urn, everyone ask where I got it from. Will be ordering for the whole family.. Thank you so much for a pain and hassle free experience during a time when I needed it the most.”

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Posted 3 years ago

“Just want I was looking for”

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Posted 3 years ago

“Beautiful pieces Great customer service”

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Posted 3 years ago

“I love the picture urn. My moms ashes were in a box from the cremation and the box slid in and fit perfectly. The urn is sturdy and well made. Love it!”

In The Light Urns 5 star review on 17th February 2022

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Posted 3 years ago

“The family Keepsake Urn was incredible the perfect size and workmanship. The only thing I would like to see is for the option to have 2 lines and more than 3 characters inscribed on the urn itself.”

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Posted 3 years ago

“They were just the perfect size and gave comfort to those I gave them to.”

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Posted 3 years ago

“This is exactly what our family was looking for. It really is a beautiful urn combo. The only thing was that it took 2 weeks to get here but it was worth the wait. Also maybe it would help it the had more color options.”

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Posted 3 years ago

In The Light Urns is rated 4.7 based on 4,982 reviews