In The Light Urns Reviews

Name: In The Light Urns
Address: 7143 West Pershing Ct., Visalia, Visalia
Rating: 4.71

4.7 Rating 4,982 Reviews

93 %

of reviewers recommend In The Light Urns

4.7

Based on 4,982 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

In The Light Urns 5 star review on 12th January 2024

283

Anonymous

Anonymous // 01/01/2019

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“Very satisfied”

Helpful Report

Posted 3 years ago

Hi Veronica, Thank you for sharing your experience with our company, we pride ourselves in providing the best products available to our customers! Take care!

Posted 3 years ago

“Fast shipping and excellent care of the special package. Was very impressed with the level of detail provided during this difficult time.”

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Posted 3 years ago

Hi Suzi-anne, Thank you so much for taking the time to review your experience with our company, we are happy to have been able to help you find exactly what you were looking for in such a difficult time.

Posted 3 years ago

“His name was spelled wrong, not on my end, and when I tried to call your company the number was disconnected . Truly was a complete disappointment. The funeral was in 3 days and I had to scramble to to get it fixed.”

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Posted 3 years ago

Hello Andrea, We were able to see your review and we do apologize. We did want to know what number was called and what time you called as we are open Mon-Fri 8am PST-5pm PST. Did you email us? We definitely would not want you to think that we do not answer our customers. I have also emailed you to get this rectified.

Posted 3 years ago

“I found the Halo Cat urn necklace from here. It is a beautiful piece of jewelry and I not only wear it everyday but treasure the fact that my “Angel” is with me always. Thank you for offering this bit of peace to my time of grieving.”

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Posted 3 years ago

Hi Wendy, We are so happy you like your order! Please let us know if you have any questions.

Posted 3 years ago

“Beautiful tribute to my husband who was a trucker. The trucker urn was made with great quality.”

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Posted 3 years ago

Hi Terri, We appreciate this fantastic review, and are happy we could be of service to you in such a difficult time, Please let us know if you have any questions or concerns in regards to your order!

Posted 3 years ago

“very good experience, received in a timely manner, workmanship is very nice.”

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Posted 3 years ago

Hi Debra, Thank you for sharing your experience with our company, we pride ourselves on our customer service, and providing the best products available to our customers!

Posted 3 years ago

“Beautiful urn that arrived right on time. Appears to be of good quality and should last for many years.”

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Posted 3 years ago

Hi Robert, we appreciate this fantastic review, and are happy we could be of service to you in such a difficult time, Please let us know if you have any questions or concerns in regards to your order!

Posted 3 years ago

“I bought the Stainless Bar Block Ash Urn - Option 4 Sides Engraved to commemorate my daughters life for my son. He chose it and chose the wording. Very fast service and it's beautiful just like she was. My son wears it daily. My only wish is that the chain was a bit longer than 24 inches. Great product.”

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Posted 3 years ago

Hi Sherry, thank you so much for leaving such a wonderful review! It was our absolute pleasure to assist you in bringing your custom design to life.

Posted 3 years ago

“I was contacted very soon after placing my order to correct a misspelled word. great service and urn arrived in a timely manner”

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Posted 3 years ago

Hi Linda, Thank you for sharing your experience with our company, we pride ourselves on our customer service, and providing the best products available to our customers!

Posted 3 years ago

“was a beautiful tribute to our sweet angel baby”

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Posted 3 years ago

Hi Timothy, We are so happy you were pleased with your order. Thank you for taking the time to share your experience!

Posted 3 years ago

“Beautiful design. Fast delivery.”

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Posted 3 years ago

Hi Pablo, Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

Posted 3 years ago

“Customer service was wonderful. Our URN we ordered was amazing.”

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Posted 3 years ago

Hi Dan, we appreciate this fantastic review, and are happy we could be of service to you in such a difficult time, Please let us know if you have any questions or concerns in regards to your order!

Posted 3 years ago

“Very nice product.”

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Posted 3 years ago

Hi Derick, Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

Posted 3 years ago

“Ordering and receiving our urn was a delight. Thank you so much for the great customer service. Packaged perfectly!”

In The Light Urns 5 star review on 31st October 2022

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Posted 3 years ago

Hi Sade, thank you so much for leaving such a wonderful review! It was our absolute pleasure to assist you in bringing your custom design to life.

Posted 3 years ago

“Love it,represents him well”

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Posted 3 years ago

Hi Joseph, Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

Posted 3 years ago

“Didn't add my blue without noticing me.”

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Posted 3 years ago

Hi Myra, I do apologize for your experience. Please give us a call at 18007573488 so we can get this taken care of.

Posted 3 years ago

“Absolutely perfect!”

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Posted 3 years ago

Hi Lourdes, Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

Posted 3 years ago

“Everyone says the urn is gorgeous! I'm very pleased with it and feel it suits my husband perfectly. There is still enough room to add a few small personal items that he treasured.”

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Posted 3 years ago

Hi Diane, We are so grateful for your kind words. Thank you for sharing your review with us and others!

Posted 3 years ago

“Great Quality. Beat Expectations”

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Posted 3 years ago

Hi Terry, We are so happy you were pleased with your order. Thank you for taking the time to share your experience!

Posted 3 years ago

“I got my necklace and it is beautiful. I got it because I lost my best friend due to car wreck. Thank you for making it so beautiful”

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Posted 3 years ago

Hi Misty, We are so happy you were pleased with your order of our cremation jewelry! Thank you for taking the time to share your experience!

Posted 3 years ago

In The Light Urns is rated 4.7 based on 4,982 reviews