“I enjoy the interesting perspectives you put on the Friday messages. I bought a very basic 3D Printer several years ago and have used it to make parts for my own use, for my wife's hobbies, and a large number of parts to assist a friend who has started a home business that is going well enough it has been his full time occupation for the past couple of years. I got involved because of my electrical engineering background was used to get one of the first product prototypes working, and we've made several upgrades since then. But cranking out "things people want to buy at a highly profitable price" isn't my goal for my retirement years. Just doing useful things for others and my own needs is plenty. But your articles are still interesting, and make good points. Thanks.”
“I love the free education of Friday Factory newsletters that I have been following for 18 months. Ed seems to be an expert on 3d Printing and Business and even though I am not in the 3d Printing Section, I admire his vast knowledge and helpful insights.”
“I3D has has provided some great incites on how to build your business, I have found that the newsletters go deeper than just the surface, they make you think things through. It is more than just an instruction book!”
“Aggressive and potentially misleading marketing approach. "promise" of no spam, but that's hardly the reality. If you're reading this, it's probably too late for you since you gave them your email to get the 'free' tip sheet. This, of course, begs the question: If they actually gave real value, why such subterfuge and aggressive sales efforts. Answer: because it's about money and the product isn't good enough to sell without resorting to the shenanigans.”
We're always looking to improve and your feedback is invaluable to us. Over the last few months we have been working to dramatically reduce our emails in direct response to customer feedback. Our intention is never to hassle and only to offer value. We do always have an unsubscribe link available and are ready to be contacted at success@io3dp.com at anytime.
“Informative courses with outstanding professional staffs and materials to educate people whom have the desire to 3D print now and in the future with options to start a 3D printing business.
Thurman Steward”
Thank for for your feedback, our sincere apologies you had a less than positive experience with us. We have been working to dramatically reduce our emails and improve sales methods in direct response to customer feedback. Our intention is never to offend and only to offer value. We do always have an unsubscribe link available and are ready to be contacted at success@io3dp.com at anytime.
“For me, the business model format doesn't work.
I would like to get a 3D printing business off the ground, but I have to continue working at my present profession which dosen't afford me the time to respond to the time settings of your company. I can't always get to my emails every day.
I needed access to a larger portion, complete would be better, of the information at one time. A few modules each week doesn't work for me.
I wanted the lifetime membership, that was supposed to give full access to everything at once, but every time I tried to enroll and pay for it I got an "oops, yout to late" page. And, trying to contact you about it didn't work either.
So, without full access to all materials for as long as I need them, this just dosen't work for my situation. I wish it did, the information seemed complete and of good quality. Now I have to search for something that will work for me. Hopefully it will come close to what you have.
My form of payment was stolen, so it had to be canceled, the day before the next payment for your service was to be made. As I planned to cancel anyway it seemed to work out.”
We're sorry to hear of your previous experience Shawn. Based partly on the feedback you provided, we moved to offer individual courses where full access in given for a one-off payment (these are now available). We do still offer our Training Suite subscription, but completely understand this is not suitable for everyone. We've also dramatically increased our 3D printing business trainings, including a free 3D printing business area. If you're interested, you can check that out here (no details needed) - https://www.io3dp.com/business-success
“Thanks, Jeff and Luke for your help and for trying out for 14 days IO3dP. Your vast and in-depth knowledge on 3d printing, your educational resources, your prompt and accurate replies to my questions on the community helped solve many problems on my new 3d printer and now, as a hobbyist, I can enjoy printing stuff. 3d printing is a hobby that requires a lot of time, at least with Luke and Jess it does not require more than necessary. I only hoped that they also had a hobbyist plan with a much lower rate, to include individuals like me and not only professionals.”
“The information has been a big help but there seems to be a lot of repetition within the video guides.
I had a lot of hassle to get to where I wanted to be at first but this was resolved with a few emails to & fro.
With regards to the ask an expert part, it was a big help at first but it takes too much time to get answers. This should / could be addressed by allocating a set number of tasks to each "expert" so they are not overloaded. Assigning questions to someone who is not in the same time zone is not helpful and waiting days at a time can be incredibly frustrating and time wasting.
At the moment I am sitting on the fence before recommending the IO3DP to friends because of the afore mentioned issues.”
HI Kevan,
Thanks for taking the time to leave this review,
We are focusing on improving the community at the moment and will be adding more experts to our team shortly, this will help with the response times you've mentioned :)
If you have any other suggestions on how we can improve please don't hesitate to get in touch.
All the best,
Jess
