“I am extremely disappointed with my experience with Jane Plan.
I joined with the genuine intention of trying the food for one month to see whether it was worth the price. What I received instead was a misleading subscription setup, poor customer service, and food that is far from the “healthy” image being advertised.
First, the food quality. Many of the meals contain highly processed ingredients, preservatives, and palm oil, which is widely known to be one of the worst fats both for health and sustainability. For a company marketing itself as a weight-loss and lifestyle brand, this was shocking. The meals feel industrial rather than nutritious, and absolutely not worth the premium price being charged.
Second, the subscription trap. It is presented in a way that strongly suggests you can “try” the service and cancel early. What is not clearly explained at the point of purchase is that choosing a longer plan (such as 8 months) locks you into a minimum duration, and if you decide after the first month that the product is not for you, you are penalised with extra charges just to leave. This is not transparent and feels intentionally designed to trap customers into continuing.
At no point was it clearly communicated that cancelling early would require paying additional fees or “conversion charges”, even if you are still in your first month and before any further deliveries. This is extremely misleading and unfair to customers who simply want to try the service.
Finally, customer service. Instead of showing understanding or goodwill for a first-time customer who is cancelling early, the support team was rigid, unhelpful, and focused only on enforcing charges. There was no effort to resolve the issue fairly or acknowledge how unclear the process is for new customers.
Overall, this experience has left me feeling misled and disappointed. I would not recommend Jane Plan to anyone who values transparency, clean ingredients, and respectful customer treatment. There are far better and more honest alternatives on the market.”
“Jane Plan certainly didn’t make me happy.
Meals so small and most of them really not tasty. On opening a Chicken Korma I was horrified to find most of the rice was an unpleasant green colour. I sent a photo and had a choice of a refund or replacement.
Needles to say I am now very wary of eating any more of their meals.
I certainly won’t be ordering with JanePlan again.”
“URF – Revolutionizing Financial Compliance & Tax Strategy
Under the exceptional leadership of UNIQUE, URF continues to redefine the standards of excellence in financial compliance and tax strategy. In a constantly evolving regulatory world, their team stands out by delivering unmatched clarity, precision, and measurable impact.
From resolving platform concerns to simplifying withdrawals, URF combines technical intelligence with a customer-first focus, ensuring every financial process runs smoothly and efficiently.
Whether you’re an entrepreneur, freelancer, or individual seeking control over your finances, URF is your go-to partner.
Thank you, UNIQUE and team, for setting new standards of excellence in the financial sector.”
“Do not believe the pictures in the adverts, in the advert it looks healthy and enjoyable food to eat, in reality sources are very watery the meat is like playing hide and seek the potatoes on top of cottage pie shepherds pie are brown and taste awful, please please do not sign up for this plan it will cost you more to get out of it when you realise it is not nice food, and any food that has over a 12 month expiry date and cook it in the microwave should make you think there must be something better out there”
“The meals are not only unattractive to look at they taste awful. Any meat is like chewing rope and they all taste the same. Most of the soups are far too peppery for me. My husband and son just laugh when they see them on my plate and wonder how I can face eating them. I don’t often eat one as I just dislike them so much but am loath to throw them away as I signed up for 4 months. I have now had them so long some are neatly out of date.”
“I’m not happy at all most of the food gave me a very bad upset stomach too spicy for me the chicken curry was one very small bit of chicken and the rest was swimming in liquid I rang to cancel and was charged £271 what a ripoff I don’t recommend to anyone I’m sticking to slimming world from now on”
“disgusting food. The look of it out microwave is not appetising and not edible. Tastes gross. Had two soups diff days both gave me ironic tummy upset for days. Macaroni cheese looks grey gross also was sick after eating it. On medication for the diarreah . Rang CS said dont send any more she said you cant cancel unless you pay £50 . I told her on meds made me that unwell said nothing to do with food speak to a dietitian. Did not want to know said if i paid ectra £50 she could cancel it as was on offer.”
“The plan is very expensive and the food is NOT nice. The agreement is very unfair too. Because I cancelled after the first week and I had to pay an extra £50 for them to cancel the contract!!! This means that I have paid over £400 for 4 weeks food for one person. I feel so foolish!!
I couldn't continue as the food was so awful!!”
“Well I signed up for 8 months!!! Yes 8 months costing me a fortune and couldn't eat many of the meals as too spicy for me I also tried to cancel but that was too expensive to do, because I had lost my taste following brain surgery, I couldn't tolerate spicy food and rely on texture so anyone knowing JP will understand it's not very palatable especially for me but even though I couldn't cancel without it costing me dearly now I have boxes stacking up only one more month to go 🥴 very difficult to get food open especially after microwave 😔 impossible to peel open, some foods were mouldy as was damaged package but couldn't be bothered to complain. Breakfast is best soup is good and veggie lasagna nice macaroni cheese is good too. So far lost 10lb I'm sure it would've worked well if I could tolerate the food. Sorry JP nice try but sadly it's a 👎 from me 😞”
“Lost 5 pounds my first week so far I’m really enjoying the meals saves lots of time and I love how it’s portioned sized for you as this was my downfall 🙂”
“I have been sent mouldy food and packaging in only my 2nd order. You have ignored my emails and a weak sorry is not good enough through your excuse that is customer service. If I could leave I would straight away but as I am committed to your contract I don't want excessive costs and be paying for something that I am worried about eating. I will not be using your company again once my contract expires and will never recommend you.”
“I've just had my first meal and it was lovely and so tasty. I did make a salad to go with it as it does tell you that's what you should do,do those people who say they aren't getting enough veg and fruit, go out and get some.”
“I think it's a scam. You are presented with glowing reviews on the website and because I was feeling down due to feeling overweight my husband very generously signed me up for a 4 month plan at great expense. The first month I found almost all the meals pretty unpleasant but put that down to me not choosing my menu very carefully. The second month I was stuck with the same stuff as I didn't realise I had to change my selection several days in advance. Again my own fault. I did persevere as my husband was paying so much for it (although quite a few of the meals did go in the bin) and did lose a little weight. The trouble is once you've signed up for a plan you can't get out of it without paying a large exit fee. At last I have come to an end and have been able to get out of it and I have lost weight but that's because the majority of it was so disgusting just the look of it on a plate in front of me made me want to throw up so into the bin again. So to sum up my experience, I did indeed lose weight but only because I couldn't eat the food. It would have been much cheaper for my husband if I had had the willpower to simply eat less!”
“Jp as learnt me about portion size.meals are very tasty comes in nice packaging .a little expensive but it does save time cooking thinking what to eat and you dont have to shop for food”
“The idea is good, but the food is very unpleasant to look at and not much better to eat. After 2 days I just craved fresh food, sick of brown tasteless mush. It looks nothing like the pictures. I've emailed to see if I cancreturn it gor a refund, no reply yet!”
“Tried to feed my dog one of the meals and he refused to eat… hahah! Worse than dog food.
Terrible customer service as well as quality. Not worth the risk far better companies are much cheaper”
“Tried to feed my dog one of the meals and he refused to eat… hahah! Worse than dog food.
Terrible customer service as well as quality. Not worth the risk far better companies are much cheaper”
“Jane Plan is excellent there's choices for breakfast, lunch, dinner and snacks. I'm a picky eater and haven't found anything I couldn't eat. There are many choices for each meal. Loss in 3 months 3 stone 9 pounds! Best ever success, choice, very tasty and great weightloss achieved to date. Portion control by JP is great, plus you can add in lots of veg and some fruit daily. I think it's easily a 5 star plan, and the real way to lose weight if you can't spend a lot of time cooking. Thank you Jane Plan for opening up my life again...”
