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Jimmy's Iced Coffee Reviews

4.8 Rating 1,351 Reviews
94 %
of reviewers recommend Jimmy's Iced Coffee
4.8
Based on 1,351 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Jimmy\'s Iced Coffee Reviews

About Jimmy's Iced Coffee:

If you’re into truly refreshing Iced Coffee, you’ve come to the right place. We offer a wide range of products for all coffee enthusiasts, with a special emphasis on sustainable packaging and single-origin, Rainforest Alliance Coffee.

Jimmy’s is now a certified B Corp! We're incredibly proud to be a member of a global movement of companies using their business as a force for good, not just for profit.

Visit Website

Phone:

01202 611364

Email:

info@jimmysicedcoffee.com

Location:

Unit 1, Beaver Industrial Estate,
8 Airfield Road,
Christchurch
Dorset
BH233TG

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Anonymous
Anonymous  // 01/01/2019
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Helpful Report
Posted 1 year ago
Thank you for the 4 star review!
Posted 1 year ago
Coffee itself is great. Overall service is good. The only thing that stops it being a 5* rating is the fact that you waste your time putting delivery instructions on, only for them not to be passed to the courier or printed on the box.
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Posted 1 year ago
Thank you so much for the 4 star review! We appreciate your feedback regarding the courier provider we use, as we are always looking at ways to improve our services. We will feed your comments back to them. Thank you so much for choosing Jimmy's.
Posted 1 year ago
Received in good time and fair condition; contents fine; bottles dented.
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Posted 1 year ago
Thank you for the review, Rod. Have a great day!
Posted 1 year ago
Relatively quick delivery, but all bottles were a bit dented. Some worse than others. Not a big deal and will buy again. X
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Posted 1 year ago
Thanks so much, Kristine, for the 4-star rating! We appreciate your feedback regarding the dented bottles- so sorry for any inconvenience caused. We're constantly working to improve our packaging to ensure that this issue doesn't occur during delivery in the future. We can't wait to have you back as a returning customer! Thank you for your support. Have a great day!
Posted 1 year ago
Refreshing and great taste.
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Posted 1 year ago
Thank you so much.
Posted 1 year ago
Great product but bottles all arrived damaged
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Posted 1 year ago
Thank you for the kinds 4 star review Sam!
Posted 1 year ago
Product is very tasty and delivery was prompt
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Posted 1 year ago
Pleased to hear it, thank you Ivor-John!
Posted 1 year ago
Love jimmys iced coffee. So refreshing
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Posted 1 year ago
Charleen, thanks so much for the support and the kind words. Have a great week!
Posted 1 year ago
Tracking the order wasn't very good - i suspect a carrier problem. I didn't know which day they were going to deliver until about 1/2 hour before the delivery slot! The iced coffee is of course delicious!
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Posted 1 year ago
Hey Gillian, Thank you so much for the taking the time to leave a review. We appreciate you taking the time to let us know about the tracking issues with the couriers, this has been fed back to our operations team. It is awesome to hear you think our Iced Coffee is delicious! Thanks again for for feedback and for choosing Jimmy's. Have a good one!
Posted 1 year ago
The oat coffee was not as tasty as your other varieties but could not resist the special offer. Hopefully there will be good deals on the other flavours in the future?
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Posted 1 year ago
Hey Gerald, Thank you so much for your 4-star review! We appreciate your support and feedback. It's great to hear you enjoy our other varieties, even though the oat didn't quite hit the spot for you this time. We understand that the special offer was simply irresistible, and we hope to make up for it in the future by offering great deals on our other Iced Coffee. Thank you again for choosing Jimmy's, we look forward to serving you again soon!
Posted 1 year ago
Wish it was unsweetened
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Posted 1 year ago
Hey Hilary, Thank you for taking the time to leave us a 4-star rating! We appreciate your feedback on the sweetness and will pass this onto our operations crew. We look forward to providing you with more refreshing experiences in the future!
Posted 1 year ago
Jimmys is a great product. Would be 5 stars but i still haven't got my order after 6 days of waiting.
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Posted 2 years ago
Thank you for the review Brendan. I understand your order was lost in transit and our team have since organsied a replacement. Have a great week!
Posted 1 year ago
Nice. Prefer the mocha but both great
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Posted 2 years ago
Thank you, Trevor!
Posted 1 year ago
Love cold coffee, ordered and receive in a few days
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Posted 2 years ago
Thank you Scott! Please do let us know what we can do to get that last star. Have a good one!
Posted 2 years ago
Thanks to Olivia's prompt action at Jimmy's, I finally received my order of iced coffee after Evri's miserable, repeated failure to deliver my original order. Well, it was worth waiting for - and better than I'd expected, especially at a special, discounted price. The bottles are a convenient size and they're not plastic, which is important to me. Yes, I'd probably order again... but not if Evri is involved!
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Posted 2 years ago
Thank you so much for your generous 4-star rating of Jimmy's Iced Coffee, David! We are so glad to hear that Olivia's prompt action helped you received your order after some issues with the courier. It's awesome to hear that our product was even better than your expectation and love our BottleCan! We look forward to serving you again. Thanks David!
Posted 2 years ago
Have it chilled. Smooth flavour, perfect with a nice breakfast
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Posted 2 years ago
Yes, enjoy ice-cold! Thank you for the cracking review.
Posted 2 years ago
Nice Iced Coffee. But Jimmy's needs to use another courier than Royal Mail. They're hopeless! The time before, I paid to upgrade my delivery to next day (24 hour) delivery and it arrived two days later by Royal Mail instead of 24 hours. This time round, I didn't bother upgrading delivery and Royal Mail sent an expected delivery notification the day before to say it would be delivered between 9:30 and 1:30pm. So I waited in all morning for the delivery and then at 12:55pm I received another email to say that it had been delayed, so I went out. They didn't deliver until the next day, so a day late again! Royal Mail tracking doesn't work either.
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Posted 2 years ago
Thank you Dominic for your 4 star rating of Jimmy's Iced Coffee. We really appreciate your loyalty and feedback. We understand your concerns about Royal Mail and we will certainly look into it to ensure our customers have the best experience when ordering with us. Thank you for taking the time to share your experience. Please do reach out to us via 01202 611364 or info@jimmysicedcffee.com if you have any further concerns or issues. Have a great weekend!
Posted 2 years ago
It needs to be a little more milky for my liking
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Posted 2 years ago
Thank you so much for the 4 star review, your feedback is appreciated. Have a great day!
Posted 2 years ago
Ordered the product and it arrived in a reasonable time with undamaged products.
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Posted 2 years ago
Thanks so much for the kind review and for ordering with us. Have a great day.
Posted 2 years ago
Love the mocha and the delivery was nice and simple
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Posted 2 years ago
Thank you Deborah, it's great to hear you're loving our Mocha!
Posted 2 years ago
Jimmy's Iced Coffee is rated 4.8 based on 1,351 reviews