Jimmy's Iced Coffee Reviews

Name: Jimmy's Iced Coffee
Address: Unit 1, Beaver Industrial Estate, 8 Airfield Road, Christchurch, Dorset
Rating: 4.81

4.8 Rating 719 Reviews

95 %

of reviewers recommend Jimmy's Iced Coffee

4.8

Based on 719 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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About Jimmy's Iced Coffee:

If you’re into truly refreshing Iced Coffee, you’ve come to the right place. We offer a wide range of products for all coffee enthusiasts, with a special emphasis on sustainable packaging and single-origin, Rainforest Alliance Coffee.

Jimmy’s is now a certified B Corp! We're incredibly proud to be a member of a global movement of companies using their business as a force for good, not just for profit.

Visit Website

Phone:

01202 611364

Email:

info@jimmysicedcoffee.com

Location:

Unit 1, Beaver Industrial Estate,
8 Airfield Road,
Christchurch
Dorset
BH233TG

Jimmy's Iced Coffee 5 star review on 4th May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Branding is awesome, so are the little metal bottles - but unfortunately not a strong flavour. Positive is this isn’t super sweet like a lot of ice coffee, but still there isn’t a strong enough flavour for me to buy again. Definitely worth a try, everyone likes their coffee made differently.”

Helpful Report

Posted 1 week ago

$Read Jimmy\'s Iced Coffee Reviews$

Thank you for taking the time to leave a review and sorry to hear that you're not a fan of our Oat! All of our Iced Coffees are made using only the highest quality, ethically sourced ingredients and we tried our best to create a recipe that is both smooth and refreshing, while still providing a neat coffee hit - unfortunately, this isn't always be to everyones taste! We really appreciate your kind words on our branding, and it's great to hear that you don't find our product overly sweet. Thanks for giving us a try, we appreciate the feedback. Have a great day!

Posted 1 week ago

“Got a lot of dented cans , e-mailed photos and got a reply saying they were ok ! Wouldn’t have purchased from a shop and won’t purchase any more direct now! Poor customer service for me .”

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Posted 5 months ago

$Read Jimmy\'s Iced Coffee Reviews$

Hey Vince, We're sorry to hear your delivery arrived with some dented cans. All our orders are quality checked prior to dispatch, unfortunately on rare occasions this can occur during transit. As a company we work hard to keep our impact on the environment as minimal as possible, so if the good are still consumable we would not look to collect and redeliver them. We hope that our customers understand this decision. Thank you for your feedback.

Posted 5 months ago

“The ordering was straight forward But when it arrived quite a few of the cans are dented I am a bit worried if these are ok ? I was going to contact you about this :(”

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Posted 6 months ago

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Hi Lorraine, thanks so much for your purchase and feedback, we really appreciate it. We're sorry to hear a few of your cans arrived dented. These will be fine to drink if the cans aren't opened. If you ever need anything, feel free to reach out and we'll be more than happy to help. Thanks again!

Posted 6 months ago

“Iced oat coffee taste metallic”

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Posted 7 months ago

$Read Jimmy\'s Iced Coffee Reviews$

Hey Olivia, We’re really sorry to hear you’ve not had a great experience with one of our products. We do ensure our range goes through extensive testing to make sure it meets our standards but, on this occasion, something doesn’t sound right! We've sent you an email to find out a little more information. Thanks!

Posted 6 months ago

“Tastes okay Don't get alot in them though. And every single one I opened exploded everywhere Wouldn't buy again unfortunately sorry.”

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Posted 7 months ago

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Hey Claire, Thank you for your feedback! Apologies that you experienced a problem when opening your BottleCan, hopefully it wasn't too bad? Our BottleCans are pressurised to help them maintain their shape throughout the manufacturing process. This is why we advise against shaking them on the caps however, as our drinks are mixed to perfection before being poured into the BottleCans, there is no need to shake them! Apologies that this was the experience in your case! Have a great day and KYCU!

Posted 7 months ago

“For my taste it was bland and boring, but for a hot day coffee hit -well done.”

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Posted 7 months ago

$Read Jimmy\'s Iced Coffee Reviews$

Dear Janet, Thank you so much for letting us know about your experience with Jimmy's Iced Coffee! We appreciate your feedback and we are so glad that you enjoyed it on a hot day. It is important to us to provide great-tasting coffee and that you are satisfied with our product. We always strive to make sure that our customers are happy and we value your input. If there is ever anything else we can do to make your experience better, please don't hesitate to contact us. Thanks again, The Jimmy's Crew

Posted 7 months ago

“I love Jimmy's coffees. However, I ordered 2 cases on a 48 hour carrier & 8 days later they still haven't arrived. This has put me off ordering online in the future”

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Posted 8 months ago

$Read Jimmy\'s Iced Coffee Reviews$

Hey Tim, We are pleased to hear that you do love drinking our coffee! On the other hand, we're so sorry to hear you've experienced a delay in delivery from our external couriers. Please do give us a call on 01202 611364 in the future or send us an email to shop@jimmysicedcoffee.com, so that we can raise this with the couriers and arrange to get it sorted for your as quickly as possible. We really appreciate you ordering with us and sharing your experience.

Posted 7 months ago

“I personally don't like the taste. I enjoy caramel coffee, but this didn't have much of a caramel taste.”

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Posted 8 months ago

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Hey Sheila, Sorry to hear our Caramel wasn't to your taste. We worked hard to get the coffee to caramel ratio just right without being overly sweet however, it's not to everyones taste! Thank you for your feedback and have a great week.

Posted 8 months ago

“My package arrived swiftly, but a bottle was open and had soaked the box and smelled awful. The other bottles were OK, a little dented.”

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Posted 1 year ago

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Hey Heather, I'm sorry to hear your delivery arrived damaged. We'd like to get this sorted for you so have sent you an email. Should this happen again, please do let us know. Thank you for the review and have a great day.

Posted 1 year ago

“was nice but the caramel wasn’t very strong”

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Posted 1 year ago

$Read Jimmy\'s Iced Coffee Reviews$

Thank you Zayna for trying our stuff! We appreciate your feedback.

Posted 1 year ago

“Idea okay but taste of caramel coffee is horrible”

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Posted 1 year ago

$Read Jimmy\'s Iced Coffee Reviews$

Hey! Sorry to hear our Caramel wasn't to your liking. We worked hard to get the coffee to caramel ratio just right however it's not to everyones taste. Thank you for your feedback and have a great weekend!

Posted 1 year ago

“Great iced coffee, but every delivery I find at least 1 can leaking. I suggest by rough handling by delivery company.”

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Posted 1 year ago

$Read Jimmy\'s Iced Coffee Reviews$

Hey there, I'm sorry to hear you've received damaged cans in some of your deliveries. If this happens again, please do contact us via 01202 611364 or info@jimmysicedcoffee.com so that we can sort this out for you - we'd hate for you to be short on Iced Coffee! Thank you for your feedback and choosing Jimmy's.

Posted 1 year ago

Jimmy's Iced Coffee is rated 4.8 based on 719 reviews