Jimmy's Iced Coffee Reviews

Name: Jimmy's Iced Coffee
Address: Unit 1, Beaver Industrial Estate, 8 Airfield Road, Christchurch, Dorset
Rating: 4.76

4.8 Rating 1,349 Reviews

94 %

of reviewers recommend Jimmy's Iced Coffee

4.8

Based on 1,349 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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About Jimmy's Iced Coffee:

If you’re into truly refreshing Iced Coffee, you’ve come to the right place. We offer a wide range of products for all coffee enthusiasts, with a special emphasis on sustainable packaging and single-origin, Rainforest Alliance Coffee.

Jimmy’s is now a certified B Corp! We're incredibly proud to be a member of a global movement of companies using their business as a force for good, not just for profit.

Visit Website

Phone:

01202 611364

Email:

info@jimmysicedcoffee.com

Location:

Unit 1, Beaver Industrial Estate,
8 Airfield Road,
Christchurch
Dorset
BH233TG

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Jimmy's Iced Coffee 5 star review on 13th November 2025

Lisa Davis

Jimmy's Iced Coffee 5 star review on 17th October 2025

Tim Davies

Jimmy's Iced Coffee 5 star review on 11th October 2025

Anonymous

Jimmy's Iced Coffee 5 star review on 16th August 2025

John Hennighan

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still haven't received the items yet! EVRI delivery is absolutely useless. Tbh will never order with you again”

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Posted 1 month ago

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Hey there, We’re really sorry for the delay with your order and totally get how frustrating that is. Evri had trouble delivering it to your chosen ParcelShop due to closure times which caused the hold-up. Evri definitely let us down on this one, and we’re gutted it’s left you feeling this way. We hope you’ll give us another chance in the future. We’re always here to help, if you need anything please do reach out directly to our customer service crew on customerservices@jimmysicedcoffee.com so we can get it sorted asap for you. Thanks again for ordering with us, we do appreciate it.

Posted 1 month ago

“Not arrived yet so cannot rate properly.”

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Posted 4 months ago

“Flavour wasn’t as good as I’d expected”

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Posted 4 months ago

$Read Jimmy\'s Iced Coffee Reviews$

Sorry to hear the flavour didn’t quite hit the mark for you. We know everyone’s tastes are different, but we really appreciate you giving Jimmy’s a try and sharing your thoughts.

Posted 4 months ago

“I know the drinks are good but the courier they use (Evri) still hasn’t made delivery after a week!”

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Posted 5 months ago

$Read Jimmy\'s Iced Coffee Reviews$

Really sorry to hear your order’s been delayed - that’s definitely not the experience we want for you. We know the drinks are worth it, but waiting a week is far too long, so we're sorry about that. As soon as your order has been delayed, please do reach out to us on info@jimmysicedcoffee.com and our team can keep an eye on your orders and get them sorted quicker for you. Thanks for your patience, and sorry again for the hassle!

Posted 4 months ago

“I don't have my order yet”

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Posted 7 months ago

“Tasted funny wasn’t refreshing at all”

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Posted 7 months ago

“The coffee is of course lovely however every single bottle of the 3 cases ordered were damaged, goodness knows what the courier was doing with the package!”

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Posted 9 months ago

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Ah no, we’re really sorry to hear this—it’s definitely not how things should arrive. We’re so glad you love the coffee, but totally get how frustrating the damage must’ve been. Just to reassure you, dented cans are still safe to drink as long as they’re not punctured or leaking, but we know it’s not ideal. We’ll raise it with the courier too, so thank you for flagging it, and again, sorry for the hassle.

Posted 9 months ago

“Bottles all dented again. This was never an issue. But last two deliveries all bottles have been damaged”

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Posted 1 year ago

$Read Jimmy\'s Iced Coffee Reviews$

Hey There, Thank you for your review, and we're sorry to hear your delivery arrived with some dented cans. All our orders are quality checked prior to dispatch, unfortunately on rare occasions this can occur during transit. We would hate for this to be your last experience with us, and we do hope that your 2 star review is not a reflection on our product taste or customer service. Feel free to get in touch with us at info@jimmysicedcoffee.com Many thanks, The Jimmy's Crew

Posted 1 year ago

“Ordered on the 16th May, didn’t arrive until 22nd??”

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Posted 1 year ago

$Read Jimmy\'s Iced Coffee Reviews$

Hey There, We're sorry to hear you experienced a delay with your order. We dispatch all orders within 24 working hours of them being placed, unfortunately delays can occur with the couriers due to reasons outside of our control. We really appreciate you ordering with us and hope you are enjoying your iced coffee in some sunshine!

Posted 1 year ago

“The coffee is fine but let down with delivery, which was only expedited after I enquired what was taking so long - says 48 hours but took 6 days. The boxes must have been thrown around somewhat as every can is dented. Lucky they are tin or there would have been a right mess! Unfortunately I'm not likely to order again unless there is a change of delivery company.”

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Posted 1 year ago

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Hey there, We're sorry to hear that your parcel didn’t arrive in the time frame or condition we’d expect it to. All our orders and dispacthed within 24 working hours of the order being place and products are qualiy checked before dispatch. Unfortunately, delays and damages can occur during transit. We really appreciate your feedback on this, and are always looking for improvements. Thank you for ordering with us, we hope you're enjoying your iced coffee nonetheless!

Posted 1 year ago

“The drinks themeselves are not the issue, the delivery was good and prompt, if It had been all I would have rated 5 stars however the issue is with the bottles themselves, they are NOT disability friendly, the Lids have been coated in some kind of plastic making it impossible for me to open without assistance.”

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Posted 1 year ago

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Hi Richard, Thank you for your feedback, it is appreciated and we're so sorry to hear that our BottleCan screw top lids are a struggle for you to open. We'd really love to send you a case of our SlimCans, to see if you find these easier. We will reach out via email to arrange this with you. In the meantime, thank you again for your feedback, it's always welcomely received.

Posted 1 year ago

“Every single can was dented”

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Posted 1 year ago

$Read Jimmy\'s Iced Coffee Reviews$

Hey There, Thank you for your review, and we're sorry to hear your delivery arrived with some dented cans. All our orders are quality checked prior to dispatch, unfortunately on rare occasions this can occur during transit. We would hate for this to be your last experience with us, and we do hope that the 1 star review is not a reflection on our product taste or customer service. Please do let us know what we can do to get that 1 star up to 5 stars. Feel free to get in touch with us at info@jimmysicedcoffee.com Many thanks, The Jimmy's Crew

Posted 1 year ago

“Absolutely amazing coffee x”

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Posted 2 years ago

“Still waiting ….”

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Posted 2 years ago

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Hi Alex, Thank you so much for your purchase and message, we appreciate you! Looking at our records I can see that delivery was attempted on the 14th of June but our courier was unable to access your property. I will reach out to you directly now to ensure we can get this resolved for you as soon as possible. Best wishes,

Posted 2 years ago

“Fast delivery”

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Posted 2 years ago

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Thank you for the review Jeremy. Please do let us know how we can get that from 2 stars to 5!

Posted 2 years ago

“i love the jimmys i get in stores, this just tasted kind of sad and watery however. dissapointed, glad i got it at a discount, definitely wont be buying again.”

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Posted 2 years ago

$Read Jimmy\'s Iced Coffee Reviews$

Hi Sophie, Firstly, we're really sorry to hear you've not had a great experience with one of our product. The Iced Coffee we sell on our website is the same as in the store and we do make sure that all our products goes through extensive testing to make sure they meet our standards but, on this occasion it sounds like something was not quite right. We've sent you an email so that we can look into this further and get this corrected for you. Thanks so much.

Posted 2 years ago

“The coffee is great. Delevery could be better. A 48 hour delivery should have got to me on Sat, so put my home address. Wasn't attempted to be delivered until Monday and I work, so haven't got ot yet.”

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Posted 2 years ago

$Read Jimmy\'s Iced Coffee Reviews$

Hi Paul, Sorry to hear you've had some issues with your delivery being delayed. Unfortunately our courier was having shipment issues last week and we apologies for this affecting you. Please do feel free to give us a call or email in the future and we will chase this up for you. Thank you for letting us know. Have a great day!

Posted 2 years ago

“had quite a few damaged in the box on receiving unfortunately, so had to throw 4 away”

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Posted 2 years ago

$Read Jimmy\'s Iced Coffee Reviews$

Hey James, Sorry to hear your order was damaged during delivery. We're going to get some extras sent out today for you as a way of apologising. Thank you for letting us know.

Posted 2 years ago

Jimmy's Iced Coffee is rated 4.8 based on 1,349 reviews