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Jimmy's Iced Coffee Reviews

4.8 Rating 1,352 Reviews
94 %
of reviewers recommend Jimmy's Iced Coffee
4.8
Based on 1,352 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Jimmy\'s Iced Coffee Reviews

About Jimmy's Iced Coffee:

If you’re into truly refreshing Iced Coffee, you’ve come to the right place. We offer a wide range of products for all coffee enthusiasts, with a special emphasis on sustainable packaging and single-origin, Rainforest Alliance Coffee.

Jimmy’s is now a certified B Corp! We're incredibly proud to be a member of a global movement of companies using their business as a force for good, not just for profit.

Visit Website

Phone:

01202 611364

Email:

info@jimmysicedcoffee.com

Location:

Unit 1, Beaver Industrial Estate,
8 Airfield Road,
Christchurch
Dorset
BH233TG

Write Your review

Anonymous
Anonymous  // 01/01/2019
Parcel never arrived, still waiting to hear from customer service
Helpful Report
Posted 1 year ago
We're sorry to hear that you never received your order due to the couriers delivering to the incorrect address. I understand that our customer service issued a full refund for you. Althought your order didn't make it to this time we hope that we have the opportunity to stock you up with Iced Coffee again soon! Thank you so much for the feedback, it's appreciated. Have a great week!
Posted 1 year ago
Easy and free delivery!
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Posted 1 year ago
We're chuffed to hear this, thank you Shannon. Enjoy!
Posted 1 year ago
Delivery slightly longer than expected. The mocha coffee would be better in the bigger size. Overall the drinks are great!!
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Posted 1 year ago
Thanks for the review, Joanne! We do make our Mocha in our new BIG 330ml BottleCan which you can buy from our online shop. Give them a try when you next stock up! Thanks again and have a great day.
Posted 1 year ago
Refreshing and the tastiest
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Posted 1 year ago
Thanks Silvia!
Posted 1 year ago
Terrible taste, does not taste anything like coffee more like someone has had coffee described to them and tried to create that. Would not recommend to anyone
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Posted 1 year ago
Hey Daniel, We're sorry to hear our Iced Coffee wasn't to your liking. All of our Iced Coffee is made using only the highest quality, ethically sourced ingredients, and have gone through various taste tests to ensure that they offer the perfect balance between refreshing and smooth, while still providing a neat coffee hit- however, this can’t always be to everyones taste! Thank you for your feedback and have a great day.
Posted 1 year ago
Really poor experience this time. I love Jimmy's but this order arrived trashed by Evri. I emailed customer service but didn't get a reply. I order regulary but deliveries have become such a lottery now. Last two orders had cans that were broken open, what a shame.
Helpful Report
Posted 1 year ago
Hi Nicholas, We're really sorry to hear that your delivery did not arrive in the condition we'd expect it to. I understand that our customer service team organised a full replacement of your order to ensure you were compensated for the cans which had been damaged in transit. We are always reviewing and looking at how we can improve our delivery service, so we really appreciate your feedback on this and have rasied this with Evri. From all of the crew here at Jimmy's we're sorry again for the trouble you've had. We hope rectifying the situation has helped keep your faith in us. Thanks so much for choosing Jimmy's.
Posted 1 year ago
".............
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Posted 1 year ago
Thank you for the 5 star rating!
Posted 1 year ago
Excellent
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Posted 1 year ago
Thank you Nikki, have a great week!
Posted 1 year ago
The MyProtein x Jimmys coffee is really really good! Only reason it’s not 5 stars is the delivery by Evri was appalling. It took them two and a half weeks to deliver and I needed to contact them several times because of issues. 10/10 coffee. 0/10 using Evri
Helpful Report
Posted 1 year ago
Thank you very much for the review, it's so great to hear you're loving our new protein Iced Coffee! We're sorry to read that you had some issues with your delivery. We really appreciate your feedback regarding on this and it has been noted, as we are always looking at the best way to improve our services. We hope to stock you up again soon!
Posted 1 year ago
Easy to order and tastes good
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Posted 1 year ago
Thanks Ijeoma!
Posted 1 year ago
Terrible cutomer service and offered little help with an accidental order
Helpful Report
Posted 1 year ago
We're sorry to read that you're dissappointed in our customer service. We dispatch orders the same day they are placed, therefore, unfortunately as you had put in the incorrect delivery address, we we're unable to intercept the parcel before it had been dispatched to the wrong address. We're really sorry that on this occasion you feel our customer service let you down, as we always try to resolve issues to the best of our ability.
Posted 1 year ago
Excellent product, fast quick delivery. Very happy with purchase!
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Posted 1 year ago
Thanks Kathryn! Enjoy your Iced Coffee.
Posted 1 year ago
Really good. Iced coffee is very tasty and delivery was ok. Would be cool if you could offer a taster box with a varitey of large flavours.
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Posted 1 year ago
Thanks so much for the 5 star review. The taster box is a great suggestion and something we're looking into. Thank you for choosing Jimmy's. Have a good one!
Posted 1 year ago
Quick delivery, delicious product!
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Posted 1 year ago
Just what we love to hear- thanks Rachael!
Posted 1 year ago
Good coffee good price good service
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Posted 1 year ago
Thank you, Ken, we appreciate you taking the time to leave your feedback. Have a good one!
Posted 1 year ago
Lovely coffee
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Posted 1 year ago
Thank you, Debbie. Enjoy your Jimmy's!
Posted 1 year ago
Been trying to find the protein version locally but no joy so ordered online, great service. Couldn’t see a mocha version in the protein sadly as that’s my favourite. Great for taking out on a bike journey.
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Posted 1 year ago
Thank you Jim, for a cracking review. We currently make our Protein Iced Coffee in our Original and Caramel flavours, but that's not to say a Mocha version isn't on the cards! It's always awesome to hear how people are enjoing their Jimmy's, so we're stoked to read that you're taking yours out on your bike for some fuel on your rides. Thanks again and have a good one!
Posted 1 year ago
Great company and wonderful iced coffee. My fridge is fully stocked with Jimmy’s iced coffee. Great comms when ordering and speedy delivery. Thank you so much! Drew
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Posted 1 year ago
Thanks so much for the kind words, Drew! So stoked to hear you're happy with your purchase. We really appreciate your support. Enjoy!
Posted 1 year ago
The product is superb! Evri courier were hopeless, but Jimmy's customer service are excellent.
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Posted 1 year ago
Thank you so much for the kind review. Enjoy your Jimmy's!
Posted 1 year ago
Great tasting coffee and arrived very quickly too. Just what I need for my morning protein fix.
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Posted 1 year ago
Ahh, thank you Caolan. It's so great to hear you're loving our new Protein Iced Coffee!
Posted 1 year ago
Jimmy's Iced Coffee is rated 4.8 based on 1,352 reviews