“Unfortunate that you won't exchange clearance items. Unfortunate that you do not have 24/7 customer service. Unfortunate that you do not QC your products better. Unfortunate that you do not use more natural fibers.”
“I had a problem (defect) with an item. They were fantastic to work with and were quick to remedy.
Overall I like JBbut a definite BIG ding to the company (any company) for an up charge for return label/delivery protection.”
