“I liked the pajama I ordered. I ordered two more pairs, the problem was that I put my address but a different state since your website defaulted me to Virginia instead of Illinois. I never got the shipment after 4 weeks I called a I realized that I picked wrong state. I spoke to a gentleman and explained to him the mistake, he said sorry, we cannot ship you another set. I understand it was my mistake but the true customer service would be most sympathetic and would do the right thing. I’m sure what it costs the company for the pajama is under $5 and the company could have won me as a customer and I would order more products in the future, but instead the gentleman choose to be stingy and looses me as a costumer. I will not be ordering from you again despite I was happy with your product.”
“love love love Joe Boxer's products. Been buying them forever and even flew to france in my underpants when it was offered on Virgin Airlines!!!!!!!!!!!”
“I always enjoy Joe boxer products when we had our Kmart up here near town. When the store closed, I couldn’t get it anymore. I thoroughly love the socks. I used to get them.”
“Unfortunate that you won't exchange clearance items. Unfortunate that you do not have 24/7 customer service. Unfortunate that you do not QC your products better. Unfortunate that you do not use more natural fibers.”
